If Lost and Paid is found, different schools are having different experiences
Sometimes the item is still linked and credit is put on patron account, but for others the item is not still linked but check in doesn't work
Pomona – if item scanned more than once a double credit is being created. Will create a ticket if none created yet
San Jose: Lost & Paid working fine-credit is being generated if item is found but they do not send notification to patron and delete the credit.
Item does not show up on patron account but still appears to be linked somehow as SF attempted to check out an item that had been marked lost and paid, but blocked because item was already (still?) checked out to patron
We will continue testing and monitoring cases and revisit at next Open Forum.
Next open forum will hopefully cover the multiple printer option and online circulation demo that wasn't able to be included at last open forum because we ran out of time.
Reserve Analytics Update
No update.
CalState Walkin Recommendations
Question requiring physical university ID reworded.
Visiting scholar/sponsored users now included as eligible
Cathe will put revised document in the Team Drive. All FFC review doc and add comments/questions by next meeting.
Purging user history/attachments recommendations
Future project
Damaged Books for Resource Sharing standards
Waiting for Resource Sharing to appoint person to work with us on recommendations for these.
When received, Cathe will send email to all task force members so they can get started.
What's going well? What's making you crazy?
Kevin (Fullerton): In-house loan indicators flipped. Messing with statistics for in-house loans. Now shows loans in-house + loans not-in-house. Shown in Loans Reports in analytics.
Cathe will notify Access Services listserve.
Christine (Fresno): issues with PeopleSoft load. Loads are not generating correctly. No new records updating.