2018-01-24 Meeting notes

Date

Attendees

Discussion items

ItemNotes
Notes
  • It was suggested and agreed upon that we have a set rotation for minutes instead of asking for volunteers.
Workflow Update
  • Christine has updated the workflows that were reviewed by the group.  She incorporated all comments and updated each workflow appropriately.  
  • Workflows will be shown and discussed at the next Open Meeting.
  • Christine had a question about in-house use instructions. 
    • After discussion it was determined that in-house use can be counted by using scan in items or return items.  Both will be displayed on our in-house use workflow.
  • Mallory will come up with some process for lost/paid.  Questions for this workflow have come up in ISPIE.
    • Mallory invited anyone interested to join her in developing workflow for this area.
CO Training Update
  • Coordinating committee met last week and discussed the CO training.
    • Training will take place during the summer
    • Most sessions will be run by ExLibris.
  • Mallory suggested that we have detailed scenarios/examples for questions in order to get the most of out training.
  • The following topics were proposed:
    • Analytics Training, including the Analytics dashboard
    • Inventory
    • Terms of Use 
      • How the TOUs are connected
      • Troubleshooting (Fulfillment Configuration Utility)
      • Best Practices (Streamlining, editing, assessing your TOUs)
    • Lost loan profile
    • Workshop for best practices for lost, missing, searching, etc.
    • Patron purge, fines/fees purge (Fulfillment house cleaning in general)
    • Anonymization
    • Reading Room Runctionality
  • Christine will send out a call for CO training topics to the Access Services list.
Comment Form
  • Mallory created a comment form through google due to an extra cost of this functionality in Confluence.
  • Submitted questions are added to a spreadsheet.  Notifications are sent to Mallory (the owner of the form) once the comments are received.
  • Christine will share the link on the Confluence page.
  • It was suggested that we add the checking of this page as a standing agenda item to this meeting.
Policy Clean Up/Review
  • Coordinating Committee wants us to do the following:
    • Review policies/best practices and update if necessary
    • Create any new policies that might be necessary
    • Update the policies page
  • We need to review policies/best practices and see if they are still working for us.  Update if necessary.
  • It was suggested that we ask people at the Open Forum and send out specific questions to get maximum feedback.
  • Mallory noted that some policies overlap between Resource Sharing and Fulfillment and are not currently included in the Fulfillment policies.
  • Mallory will let us know which policies overlap and we will discuss them in our group.
Zoom Session
  • Session originally started out to clarify how to limit number of items (example - equipment) that can be checked out at a time.  This led to a discussion about fines and how they are handled.
  • Some campuses are adding manually into PeopleSoft.
  • Long Beach has an in-house developed automated feed to their Bursar's Office.
  • There was a question as to whether the CO are working on a process.
  • It was suggested that we reach out and see what if anything is happening with this.

What's making you crazy this week?

What's working particularly well?

  • There was a brief discussion that some campuses were having trouble with their patron load.