2022-11-30 Meeting Notes

Owned by Rachael-Joy Davis (Unlicensed)
Dec 07, 2022
2 min read

 Date

Nov 16, 2022


 Participants

  • @Rachael-Joy Davis (Unlicensed), Sacramento (Chair, July 2022 - June 2023)

  • Gabriel Castaneda, Northridge (Vice-Chair, July 2022 - June 2023)

  • Jia-Xun (Jia Jia) Wong, San Luis Obispo (Member, July 2021 - June 2023)

  • Kelly Adams, Pomona (Member, July 2022 – June 2024)

  • Michael Condon, San Jose (Member, July 2022 – June 2024)

  • David Rocha, Stanislaus (Member, July 2022 – June 2024)

  • Chris Lee, CO Ex Officio

 Discussion topics

Item

Notes

Item

Notes

Campus Updates/Announcements 

  •  

Steering Committee Update

  • COLD report on Satisfaction Survey  

  • FFC top issues submitted

    • In Transit Configuration - Sometimes when an item goes into a transit status, this status can be missed and an item gets stuck in transit rather than being scanned in again at its home library. These in transit items may end up getting reshelved and potentially lost. This can ultimately affect the requesting availability of an item in OneSearch and prevent library users from being able to find where the book is supposed to be. If libraries have their requesting configured to not allow requesting on unavailable (checked out or in transit) items, then the items are not available for users to request even though it may actually just be stuck in a transit status while sitting on the shelf. (3)

    • Course Reserves not very intuitive to manage. (4)

    • Letters. Please make them easier to alter, like a simple Word doc that uses mail merge, or text docs. (4)

    • Primo doesn’t prioritize Book/eBook results. Too often, Reviews are placed as top results. (3)

Provide more options for when particular jobs can run. Our patrons get automatic emails at times we are closed, then they want to call or email us and we’re not available to respond. That’s not a great experience for them. (3)

Alma/Primo Release Notes

Update on Cal State Walk-in Policy

Edits from RSFC: California State University Walk-In User Policy.docx

Discuss plans for finalizing general Access Services survey

  • https://docs.google.com/document/d/1TJ3sGxJKtuVX2AlSoKQ75xPkcmph16JG/edit#  

  • Finalize purpose, questions, and intended outcome so this can be communicated to the CSU community

  • Decide when to conduct interviews

  • Teams of 2 = 7 interviews per team (that’s a lot)

  • Propose: Nov/Dec to finalize plan, outreach in Jan, Interviews begin in Feb thru March, produce final data in May??

  • Consider a shared document . . .

Wrap up/Action Items

  • Next meeting is 12/14 1pm

  • Reach out to Priscilla for info on status of Walk-in and next steps.

  • Review updated walk-in document (above) within the next week.

 Decisions