Holds and Recalls
- brandon dudley (Unlicensed)
Policy Statement:
COLD recommends that all CSU libraries stop placing holds and recalls on checked out items.
- If an item is currently checked out the patron should be encouraged to place a Resource Sharing request.
- Library staff may still place holds and recalls.
- Primo should be configured to display RS link automatically to patron if copies are all checked out.
Rationale:
This policy is in place to ensure the most efficient service is provided to CSU library users.
Patrons will likely receive items faster by requesting them through CSU+ instead of waiting for a local copy to be returned. Having a policy in place discouraging holds and recalls encourages staff and library users to utilize resources available from other CSUs to fulfill their needs in a timely manner.
Procedural Clarification:
Patrons are encouraged to place a resource sharing (CSU+ and Interlibrary Loan) request if their home library copy is checked out.
Items that are needed for Course Reserves can still be recalled by library staff.
Action log:
Action | Point Person | Expected Completion Date | Last action taken | Next action required |
|---|---|---|---|---|
Submit policy to the coordinating committee on 1/19/18 for approval by COLD |
| Policy changes and rational written by RSFC | To be discussed by the coordinating committee | |
Policy discussed by coordinating committee | Submitted to coordinating committee | To be discussed by COLD |