Usability Study Testing Questions

Fullerton

1. Which of the following best describes you? (determines grade level)

2. How often do you visit the library's website during the regular semester?

3. Can you find a copy of the book On the Road by Jack Kerouac?

4. How many copies of this book does the library own?

5. Can you find a copy of the film The Unbearable Lightness of Being?

6. Can you find a peer-reviewed journal article about the effects of climate change in California?

7. How can you tell that it is peer-reviewed? (free text)

8. Can you find the full text of that article?

9. The Pollak Library does not own the book "A Dog's Purpose"? However, another CSU does. Using OneSearch you find which campus owns a copy of "A Dog's Purpose"?

10. Can you find a newspaper article on Russian hacking?

11. Can you find the journal Criminal Justice Ethics?

12. Your professor has asked you to read the following article: McMullen, S. (2001). Usability testing in a library Web site redesign project. Reference services review, 29(1), 7-22. Can you find it?

13. OneSearch provides you with a way to check your library account. Please login to your account. Do you have any books checked out? (dummy account was set up with several books checked out)

14. What are your impressions of the new OneSearch user interface? (free text)

15. Do you have any other comments or suggestions? (free text)

Los Angeles

1. Does the library have the book Harry Potter and the Chamber of Secrets?

2. Can you find a peer-reviewed article on the effect of climate change in California?

3. How can you tell it is peer-reviewed?

4. Can you access the full text?

5. Can you find a copy of the movie in DVD Star Wars Episode VII: The Force Awakens?

6. Do we have it in the library?

7. Where can you borrow it?

8. Can you find the book Final Innings: A Documentary History of Baseball 1972-2008 by Dean Sullivan?

9. How can you get the book if you need it?

10. Can you find an article on black lives matter?

11. Is there full text available?

Northridge

1. Does the library have the book Harry Potter and the Chamber of Secrets?

2. Can you find a copy of the film Harry Potter and the Chamber of Secrets?

3. Find a peer-reviewed article on the effect of climate change in California. How can you tell it's peer reviewed? Can you get to the full text?

4. Find the book A Dog's Purpose. How can you get it?

5. Find a newspaper article on Black Lives Matter. Is the full text available?

6. Find a collection related to women’s clubs in the San Fernando Valley, in the Special Collections & Archives area of the library. Locate the finding aid for the collection you find.

7. Does the Library have volume 11 of the Journal of World History?

8. Find and access the streaming video Maid in America.

9. Find the audio cd of the musical "Cats" shelved in the Music & Media area of the library.

10. Find the following article: Brown, Lara. 2012. How Close is Too Close?: The 2012 Election in the Electoral College. Society. 49, no. 5: 418-422.

Fresno State

1. Can you find a copy of the book Harry Potter and the Chamber of Secrets?
   Where is it located?

2. Can you find a copy of the film Harry Potter and the Chamber of Secrets?
   Where is it located?

3. Find a peer-reviewed article on the effect of climate change in California.
   How can you tell it’s peer-reviewed? Can you find the full text?

4. Can you find a copy of the book Evicted: Poverty and Profit in the American City at Fresno State? If not, can you find a copy at another library?

5. Can you find a newspaper article on Black Lives Matter? Can you find the full text?

6. Can you sign in to view your library account?

7. Conduct a search for penguins. Can you save two items? Can you find your favorites folder and email the results to yourself?