EBSCO new User Interface
- Jessica Hartwigsen
- Christine Holmes
EBSCO new User Interface – What you need to know and do
Sept 2024
New EBSCOhost Transition Center
Open a support case to request your preview URL:
Subject line: Preview URL for EBSCO new UI
“Please provide me with the preview URL for the EBSCO new UI. And any other information you feel I should know.” Note: include your account #
Your URL will look like this:
https://research.ebsco.com/c/[your OPID]
This URL is already proxied; no need to add your proxy string
Confirm that it works on and off campus
Make sure your EZproxy config file is up to date: https://help.oclc.org/Library_Management/EZproxy/EZproxy_database_stanzas/Database_stanzas_E/EBSCO_Information_Services
When should I move to the new platform?
You can move any time. EBSCO FAQ states: EBSCO will be strongly encouraging all EBSCOhost customers to adopt the New UI in the January 2025 timeframe. Customers will have the opportunity to opt out of that timeframe if needed. EBSCO’s goal is to have all customers onto our New UI by August 2025.
Follow up June 13, 2024:
If you are unable to migrate to the EBSCO new UI by this Summer or January 2025, reach out to your EBSCO representative to discuss your options.
For example, after emailing with our rep, SJSU has been added to an "opt out" list thus allowing us to migrate in May 2025. Apparently, you must get on the "opt out" list to avoid being required to move in January 2025.
All customers must be migrated by August 5, 2025.
Again, please reach out to your EBSCO account executive to discuss your concerns and migration date.
How do I move to the new platform? Open another support case in EBSCO Connect.
You might want to have a conversation with library stakeholders about choosing a date, for example before the start of a semester.
While redirects will be in place, there are things to consider:
Updating the URLs on your A-Z list of databases
Updating, tutorials, libguides etc to reflect the new look and URLs
Allowing time to explore the new interface. Quick Start guide and video
Are the features you expect in place? See roadmap and release notes
What about Alma?
Christine Holmes asked this on the Alma content listserv. According to Tamar Ganor (Content Product Mgr): We received Ebsco’s confirmation that no action is needed on your end.
Other libraries who have migrated confirmed no action needed.
However, you will want to replace collection level URLs if you display the database in Primo. And review proxy settings in collections.
For example:
Currently, this is what we do – add a URL and check “Proxy enabled” or we select “proxy enabled” at the electronic service level editor in the linking tab.
Update July 2024: Support case opened with EBSCO:
When you migrate and update the URLs in LibGuides A-Z, it won’t be necessary to select “proxy enabled”. Christine tested this and it is correct – you do not have to proxy your EBSCO new URLs in your A-Z list.
EBSCO support also said we should we do not have to enable proxy in Alma collections. We believe this is not correct.
Ex Libris says: Yes, check the box “proxy enabled=yes”
As long as ExL (and they have said they have no plans to update the collections) does not update the collections to the new UI URL for EBSCO, the proxy will need to be proxy=yes. If ExL does update the URL, then proxy=no.
Other information from EBSCO---
We are interested in finding out what the expected procedure is for using EZProxy when switching to the new EBSCO UI, as we have been told the new UI URLs contain proxy information.
## Yes, the new UI will use the proxy based on the preferred authentication set in EBSCOadmin. The URLs will not have the proxy information; however, they will take the proxy that is setup under preferred authentication.
For more information on preferred authentication, please visit the below FAQ:
EBSCO Connect
Should we now set proxy to No for our A-Z database list?
## Yes, if you are using the new UI URLs. Let me know if you would like me to send the list of URLs.
For more information on EBSCO Domains for Firewalls, Proxy Servers, and Allow Lists, please refer to the following link:
How do I create the individual URLs for the new UI?
In the full URL string, this will look like:
https://research.ebsco.com/c/{OPID}/?db=[databasecode]
Administration / portal
How can I configure my new version of EBSCOhost?
Requesting access to EBSCO Experience Manager is the first step which provides access to the EBSCO Configuration module. Once you gain access, please review the EBSCO Configuration User Guide. EEM is mostly for customizing the new UI but at some point down the road, it will replace EBSCO Admin portal.
If we have users who have created personal accounts on the current EBSCOhost platform, will their accounts transition to the new UI platform?
Yes, according to support case #5950729 (asked by Christine Holmes)
Known Issue Case # | Description |
|---|---|
| no full text: Arte Público Hispanic Historical Collection: Series 1 |
| no full text: American Antiquarian Society (AAS) Historical Periodicals Collection |
| Request to direct-to-pdf be made visible and clickable instead of using drop down menu |
| add detailed database description in the new UI |