Statuses (Work In Progress)
Chris Lee
In Rapido requests can be in various statuses which need different kinds of processing. The following is a list of the statuses, what they mean, and how they should be handled.
Statuses
Status | Description | How to Process | Active or Completed |
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Status | Description | How to Process | Active or Completed |
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Automatic renew |
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Bad citation |
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Cancel request not accepted |
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Cancelled by partner |
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Cancelled By Patron |
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Cancelled by staff |
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Claimed |
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Conditional |
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Created borrowing request |
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Damaged communicated |
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Declared lost by partner |
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Deleted |
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Delivered |
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Digitally received by library |
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Expired |
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Exported to third party |
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Externally Obtained |
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Lender check in |
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Loaned item to patron |
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Local holding |
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Locate failed |
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Locate in process |
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Lost and fee paid |
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Lost communicated |
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Manual renew |
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Mediated Patron Renewal |
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Overdue request |
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Pending Approval |
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Physically received by library |
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Reactivated |
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Ready to be sent |
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Recalled by partner |
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Received - not for loan |
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Rejected by partner |
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Renew request not accepted |
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Renew requested |
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Renewed by partner |
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Reported damaged item to partner |
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Reported lost item to partner |
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Request accepted |
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Request Completed |
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Request sent to partner |
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Returned by patron |
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Returned item to partner |
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Shipped Digitally |
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Shipped Physically |
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Waiting for cancel response |
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Waiting for receive digitally |
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Will supply |
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Status | Description | How to Process | Active or Completed |
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Status | Description | How to Process | Active or Completed |
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Being Processed | Items being processed. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | Active |
Cancel reply |
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Cancelled | Cancelled by library staff, patron, or system. | Does not need processing. | Completed |
Conditional |
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Created lending request | Same as Being Processed. These items need to be processed. Status created by Ex Libris for the Create Move Request workflow, which is skipped at the CSU. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | Active |
Damaged |
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Deleted |
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Expired |
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Lender check in |
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Locate failed |
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Lost |
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Lost and fee communicated |
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Non expiring |
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Overdue request |
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Patron renewal |
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Pending Auto Reject |
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Reactivated |
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Recalled item |
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Received by partner | Item was received by the Borrowing Library. | Does not need processing. | Active |
Rejected the borrower request | Item rejected by library staff or system. | Does not need processing. | Completed |
Renew requested |
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Renewal response |
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Request Completed | Item has been checked back in. | Does not need processing. | Completed |
Returned by partner | Returned by Borrowing Library but not yet Received back at Lending Library. | Normally does not need processing. If item stays at this status too long it may be lost. | Active |
Shipped Digitally | Article or Book Chapter delivered to Borrowing Patron. |
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Shipped Physically | Print item shipped to Borrowing Library but hasn’t arrived at it’s destination. |
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Staff renewal |
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Will Supply |
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