Once approved by COLD, the system wide CSU+ policies help our libraries maintain a consistent level of customer service, cooperation between colleagues, and protection for our library collections.
*This process is subject to change depending on the workload of the ULMSCC and COLD.
Policy | Description | Status |
---|---|---|
Loan Periods | How long materials can be checked out through CSU+. | APPROVED |
Renewals | Policy regarding CSU+ materials renewal. | APPROVED |
Media Lending | Policy on if media items can be loaned through CSU+. | APPROVED |
Overdue fines | Policy on if fines are collected on CSU+ materials. | APPROVED |
Loan Sequence | The order of priority between services. | APPROVED |
Competing Needs | Which patron type receives priority for local materials. | APPROVED |
Reimbursement for lost books | Policy on the exchange of money between libraries. | APPROVED |
Replacement Fee | Billing policy for lost CSU+ materials. | PENDING |
Holds and Recalls | Policy on placing checked out materials on hold or recalling a checked out CSU+ item. | APPROVED |
Course Reserves | Policy on placing CSU+ items on Course Reserves. | APPROVED |
Visiting Patron | Policy on providing service to patrons from another CSU library. | APPROVED |
Fulfillment response/turnaround time | The policy on how quickly staff should deliver or cancel requests. | APPROVED |