Communications Matrices

ULMS Team Communications Planning Matrix


NOTE: The column headings provide the aspects that you need to consider, and the rows provide the potential stakeholders that might be important to include in your communications plan.

Audience

Desired Outcome/
Impact

Methods

Frequency

Critical Mass

Responsible Party

NAME

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Decision making/ Prioritize/ Collaboration/ Consensus
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website
  • Virtual Meetings/ Conference Calls/ online surveys/
  • Face-2-Face Meetings
  • As needed
  • Bi-weekly
  • Monthly
  • Quarterly

25% to 100%

Who will be accountable for implementing the method on time to achieve the critical mass and desired outcome

 

 

 

 

 

 

Campus Stakeholders

 

 

 

 

 

 

Chancellor

Information

Report

As needed, annually

 

Gerry

Council of Presidents

Information/ Follow up

  • Reports
  • Face-2-Face Meetings

As needed, annually

 

Gerry

Statewide Senate

Information/ Follow up

  • E-mail
  • Reports/ Website
  • Face-2-Face Meetings

As needed, annually

 

Gerry, Alice

Academic Council (Provosts)

  • Information/Follow up
  • Feedback
  • E-mail
  • Reports/ Website
  • Face-2-Face Meetings

Quarterly

 

Gerry

Library Deans (COLD)

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail
  • Reports/ Website
  • Virtual Meetings/ Conference Calls/ online surveys/
  • Face-2-Face Meetings
  • As needed
  • Bi-weekly
  • Monthly
  • Quarterly

 

Alice, Brandon, David

CIOs (ITAC)

  • Information/Follow up
  • Face-2-Face Meetings

Quarterly

 

Gerry? COLD representative?

Directors of Academic Technology (ATAC)

  • Information/Follow up
  • E-mail
  • Face-2-Face Meetings

Quarterly

 

Gerry

Library network marketing team

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Reports/ Website
  • Face-2-Face Meetings

As needed

 

Alice

External Higher Education Community

  • Information/Follow up
  • E-mail/ Listservs
  • Face-2-Face Meetings
  • As needed
  • Annually

 

Brandon, David, Alice

 


 

 

 

 

 


 

 

 

 


ULMS Campus Communications Planning Matrix


NOTE: The column headings provide the aspects that you need to consider, and the rows provide the potential stakeholders that might be important to include in your communications plan.

Audience

Desired Outcome/
Impact

Methods

Frequency

Critical Mass

Responsible Party

NAME

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Decision making/ Prioritize/ Collaboration/ Consensus
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website
  • Virtual Meetings/ Conference Calls/ online surveys/
  • Face-2-Face Meetings
  • As needed
  • Bi-weekly
  • Monthly
  • Quarterly

25% to 100%

Who will be accountable for implementing the method on time to achieve the critical mass and desired outcome

 

 

 

 

 

 

Campus Stakeholders

 

 

 

 

 

President

Information/ Follow up

  • E-mail
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

As needed

 

Library Dean, Provost

President's Cabinet

Information/ Follow up

  • E-mail
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

As needed

 

Library Dean, Provost

Campus Senate

Information/ Follow up

  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

Quarterly

 

Library Dean, library senators

Provost

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

Monthly

 

Library Dean

Faculty

Information/ Follow up

  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website

Quarterly

 

Library Dean, library liaisons

Development Director

Information/ Follow up

  • E-mail
  • Face-2-Face Meetings

As needed

 

Library Dean

Extended Education Dean

Information/ Follow up

  • E-mail/RSS/Blog/Wikis
  • Face-2-Face Meetings

Quarterly

 

Library Dean

Academic Deans

Information/ Follow up

  • E-mail/RSS/Blog/Wikis
  • Face-2-Face Meetings

Quarterly

100%

Library Dean

Library Dean

OVERSEES COMMUNICATION TO CAMPUS CONSTITUENTS AS RECOMMENDED

 

 

 

 

CIO

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration/
  • Action or Work Required
  • E-mail
  • Face-2-Face Meetings

Monthly

 

Library Dean

Director of Academic Technology

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Decision making/ Prioritize/ Collaboration/ Consensus
  • Action or Work Required
  • E-mail
  • Face-2-Face Meetings

Monthly

 

Library Dean

VP for Student Services

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

Quarterly

 

Library Dean

Director, Center for Supporting Students with Disabilities

  • Information/Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail
  • Face-2-Face Meetings

Quarterly

 

Library Dean, library liaison

Associated Students

  • Information/ Follow up
  • Consultation/ Advisory/ Feedback
  • Collaboration
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Reports/ Website
  • online surveys
  • Face-2-Face Meetings

As needed, Quarterly

50%

Library Dean, library liaison

Campus Bookstore

n/a

 

 

 

 

Student Newspaper

  • Information/Follow up
  • Collaboration
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Face-2-Face Meetings

As needed

 

Library Dean, Library Marketing/Communications Co ordinator

Chief Financial Officer

  • Information/Follow up
  • Collaboration
  • Action or Work Required
  • E-mail
  • Face-2-Face Meetings

As needed

 

Library Dean, Library Fiscal Officer

Financial Aid Office

n/a

 

 

 

 

Faculty Advisory Committee for Academic Technology

Information/Follow up

  • E-mail
  • Reports
  • Face-2-Face Meetings

Quarterly

75%

Library Dean, library representative to the committee

Campus Outreach

Information/ Follow up

  • E-mail/RSS/Blog/Wikis
  • Newsletters/Website
  • Face-2-Face Meetings

Quarterly

50%

Library Marketing/Communications Coordinator, library liaison

Academic Advising

n/a

 

 

 

 

Learning Assistance Center

n/a

 

 

 

 

Public Affairs and Development

  • Information/Follow up
  • Collaboration
  • Action or Work Required
  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website
  • Face-2-Face Meetings

As needed, Quarterly

100%

Library Dean, Library Marketing/Communications Coordinator

External Higher Education Community

  • Information/Follow up
  • E-mail/RSS/Blog/Wikis
  • Reports/ Newsletters/Website

As needed

25%

Library Marketing/Communications Coordinator