While Rapido works best when all requests go through Rapido before being moved to ILLiad, libraries may want to include an ILLiad sign-in link on the patrons library card so they can check the status of items moved to ILLiad. Before this link is added, the ILLiad web page should be edited so patrons cannot place requests directly in ILLiad. See the guide on removing the ability to place requests directly through ILLiad for configuration instructions.

The Link

The vast majority of links to ILLiad should be removed from the library website and Primo, but a link should be added to the patron library card. To see where the link is, or will be, go to OneSearch and sign in to your library account. Click your name in the top right corner of the screen to view “My Library Account.” If you currently have active Rapido requests you will see a link to ILLiad. Your library can customize the link text, but many libraries have it say: “Don’t see your request? It may have been transferred to ILLiad.”

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An example of the link.

You can also add the link and custom text appear when there are no active requests. This text can be the same or different than the link that appears when there are active requests.

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At CSUN the link says “Don’t See your request? It may have been transferred to ILLiad.”

Links can also be added to the Overview tab for Requests and Loans.

Configuration

To add these links go to Alma Configuration → Discovery → Display Configuration → Labels. Go to the Library card Labels table, click the ellipsis (…) and select Edit. Search the following Codes and add the coresponding descriptions:

• nui.requests.counter

• nui.overview.norequests

• nui.overview.requests.viewall

• nui.overview.noloans

Save your changes and make sure the links take you to your ILLiad sign on page.

Link to Email

If your library creates ILLiad accounts through Rapido, but does not supply a patron login, you may want the link to direct patrons to email the Resource Sharing department to check on their requests. Links to write an email can be added instead with the following code.