Fulfillment Troubleshooting 101 with Sarina and Mallory

11/6/2017 11am-12pm

This webinar is designed to help you become a more effective Alma Troubleshooter by understanding where certain types of problems originate. We will walk through a series of problems that pop up in Alma such as

  • I can’t check out this thing to this person
  • This thing got checked out for the wrong amount of time
  • I’m not able to place requests on things I should be able to request

and explain what we would do to start finding the cause of the issue.

Powerpoint

Link to recording

Chat transcript