Items returned by borrower but not received by lender
*These reports must be run in the Network Zone. The NZ is accessed via a different link and set of credentials than your institutional Alma. If you do not have a user account set up in the NZ contact Mallory or Brandon at the CO to set one up for you.*
Two reports created by Nikki DeMoville at CalPoly SLO identify items shipped from the borrowing library more than 7 days ago but have not been received by the lending library. These items may have been mis-shelved at the borrowing library, shelved without being checked in at the lending library or possibly lost in transit.
There are two reports:
- one to identify items for which your campus is the lender
- one for for which your campus is the borrower
These reports should be run and shelves checked for the items on the report on a regular basis, monthly if time allows.
Find these report in the Network Zone: shared/California State University Network/CSU+ --> report names start with ILL returned but not recd
Here's a video showing how to open the report: https://www.screencast.com/t/pDAZx56u