Instructions for logging into the Ex Libris System Status page and choosing which product can be subscribed, to receive alerts. The CSU is on the NA03 server for all subscribed products, except for CDI and RapidILL which are on the CR01 server. North American server service reports
Go to this page: https://status.exlibrisgroup.com/system_status
There are TWO places to login but one of them does not work! Use this one:
...
Click on the portal button here
...
If it worked, you should see your name here:
...
Now you can subscribe to any of the updates you want. We are on NA03 for everything except CDI and RapidILL, which are on CR01.
a. It looks like this when it comes up (choose Americas tab)
...
b. And you can limit it to NA03 or search CDI:
...
...
Just click on the bell for each one and then you will start getting the updates for all of those in email. You can see that I subscribed to all those relevant in NA03 and the RapidILL and CDI CR01 updates.
For each one, there is the option to just view (what you would see when you came to this page under My Services, vs. view & notifications – that’s the one where you get the email.
...
Here’s what I subscribed to and what I see on My Services:
...
You can see the wrench and click on it to see what happened:
...