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- Collect payment (or replacement copy if applicable) from the patron
- Delete loan from patron’s circulation record (Delete, not Return)
- Update Resource Sharing record to “Report Lost Item to Partner”
- Send General Message to Lender indicating the item is lost & paid or a replacement copy was received.
- Remove the temporary item record from your catalog
- Forward replacement copy to lending library if applicable.
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Scroll down to the “Request Status” field. Select “Report Lost Item to Partner” and then Save.
4. Send a general message to the lending indicating the item is lost and the patron has paid the replacement fee or submitted a replacement copy.
Locate the appropriate record in your borrowing requests. Click on the ellipses (•••) and pick “General Message”. Type your message in the field (something like the following will do: "Book reported lost by patron. Replacement fee paid mm/dd/yy"). Click “Send”.
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