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These items have been received by your library and are either waiting on the hold shelf for your patron, or are in transit to another pickup location. You shouldn't have to follow up on these requests but check this queue for requests with update dates of “Older" to find things that have slipped through the cracks.
Recalled by partner - check weekly
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Means the rota has been exhausted and no library can supply the item. Your patron should receive an automated cancellation notice prompting them to submit an ILL request instead. No further action is required.
Report lost item to Partner
Items attached to these requests are lost. See more about the process for lost CSU+ items here: CSU+ Items Lost or Overdue
Request Completed
A borrowing request is automatically completed once it has been checked in by the owning library. This is the logical end point for a successful CSU+ request. However there are some scenarios that would cause a request to show as "completed" but the book hasn't made its way to the shelf. Stay tuned for analytics queries to track down these items.
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