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- Network Zone Problem Reporting
Use this form when reporting one of the following issues:Duplicates in NZ - two records with the same OCLC# in the 035$a
Import profile questions and record loading
Vendor record data problems or questions
Duplicates in NZ - other
Duplicates in NZ - two records but one has an 035$z in the 035$a
- NZ ERM Problem Reporting
Use this form when reporting one of the following issues:E-Collection in NZ is not set up to be shared (Library does not appear in "Available For")
Other NZ e-collection issues or questions
Shared portfolio is missing from e-collection
Coverage date for shared portfolio is incorrect
Unable to access full text for a shared e-collection (include detailed description below)
E-Collection in NZ not linking to resource (not recognized as subscribed institution)
- High Priority button for access issues
- can't access a subscribed database, the database is down, missing database from vendor's site (i.e. EBSCO/ProQuest), large number of portfolios stop linking (i.e. e-books in Ebook Central)
See the Trello Board for NZ ERM cases for status of the case.