...
If the replacement fee is paid the loan is removed from the patron account. See Step 2 of the Borrower Guide above for Lost and Paid CSU+ items.
The replacement fee can be refunded upon return of the item up to a certain date (refund window determined locally) or if the patron supplies a replacement copy approved by the lending institution.
...
Click on Edit and change the Request Status to “Report Lost Item to Partner”. You can also use the check boxes in the queue and use the “Change Status” function. For screenshots showing how to do this refer to Step 3 of the Lost and Paid CSU+ Items above.
Send a General Message to the lending institution indicating that the item has been marked lost and a search/shelf check came back empty.
Lost not overdue? Click for the step-by-step guide for lost items as the borrower.