Use forms below to report problems related to (1) NZ bibliographic records or processes or (2) Network Zone Shared Electronic Collections and Resources.
Network Zone Problem Reporting
Use this form when reporting one of the following issues:
Duplicates in NZ - two records with the same OCLC# in the 035$a
Import profile questions and record loading
Vendor record data problems or questions
Duplicates in NZ - other
Duplicates in NZ - two records but one has an 035$z in the 035$a
NZ ERM Problem Reporting
There are two options for submitting NZ ERM issues. The form that allows screenshots to be uploaded requires the user to be logged into Google Docs.No Login Required No Login Required OR Login Required/Use Screenshot
Use this form when reporting one of the following issues:
- E-Collection in NZ is not set up to be shared (Library does not appear in "Available For")
- Other NZ e-collection issues or questions
- Shared portfolio is missing from e-collection
- NZ CDI Issues
- Coverage date for shared portfolio is incorrect
- Unable to access full text for a shared e-collection (include detailed description below)
- E-Collection in NZ not linking to resource (not recognized as subscribed institution)
- High Priority button for access issues
- Can't access a subscribed database, the database is down, missing database from vendor's site (i.e. EBSCO/ProQuest), large number of portfolios stop linking (i.e. e-books in Ebook Central)
See the Trello Board for NZ ERM cases for status of the case.Trello board