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QUICK GUIDE

Borrower

1. Collect payment (or replacement copy if applicable) from the patron
2. Delete loan from patron’s circulation record (Delete, not Return)
3. Update Resource Sharing record to “Report Lost Item to Partner”
4. Send General Message to Lender indicating the item is lost & paid
5. Remove the temporary item record from your catalog
6. Forward replacement copy to lending library if applicable.

Lender

1. Update Resource Sharing record to “Lost”
2. Inform If $90 was paid, inform your tech services department of the lost item and follow local procedures to consider re-purchasing the item.  If replacement copy was submitted, follow local procedures dealing with replacement copies.

STEP-BY-STEP GUIDE

Borrower

1. Collect payment per you campus’ policies/procedures.  Payment may include a replacement copy if lender accepts them:  Replacement Copy Policies

2. Delete Loan from Patron’s Circulation Record

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   DeleteLoan DeleteLoan

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Scroll down to the “Request Status” field. Select “Lost” and then Save.

2.

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If $90 was paid, inform your tech services department of the lost item and follow local procedures to consider re-purchasing the item.  If a replacement copy was submitted, follow local procedures for dealing with replacement copies.

Long overdue CSU+ items

Borrowing Library

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