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  1. E-Collection in NZ is not set up to be shared (Library does not appear in "Available For")

  2. Coverage date needs to updated

  3. Request to add missing portfolio

  4. Request to remove portfolio

  5. Update link for portfolio or collection

  6. Other NZ collection questions

  7. High Priority button for issues with collections, i.e. portfolios removed during a weekly update that shouldn’t have been removed, linking stops working after weekly update.

  • Please report CDI/Metadata record issues to SalesForce.

  • Please include the PrimoVE (OneSearch) permalink when needed to troubleshooting the issue. If there is no permalink to copy for OneSearch, please include the metadata, such as Journal/book title, ISSN/ISBN, Year/Volume/Issue, Collection Name, or publisher/aggregator name. This will speed up troubleshooting of the submitted case. Please report CDI/Metadata record issues to SalesForce.

           See the Trello Board for NZ ERM cases for status of the case.

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