Background
Once approved by COLD, the system wide CSU+ policies help our libraries maintain a consistent level of customer service, cooperation between colleagues, and protection for our library collections.
New Policy Creation or Policy Revision Process
- Need for policy identified
- Resource Sharing functional committee discusses, drafts policy and posts to ULMS website
Include the following information in the review document, where applicable: - current policy text
- proposed new policy text
- last revision date
- status (in process, approved, etc.)
- Link to proposed policy text sent to I-SPIE list and ULMS access list for review
- Turnaround time for feedback review: minimum 1 week. More where appropriate.
- Feedback compiled
- Discuss policy feedback from lists in open meeting
- Resource Sharing functional committee drafts second version of policy
- based on open meeting discussion and written feedback
- second draft posted to ULMS website with indication of changes made
- Policy sent to ULMS Coordinating Committee for review and approval
- if needed comes back to RS functional committee for review
- Approved policy sent to COLD for approval
- Notice sent to ULMS-access and I-SPIE lists after vote to indicate adoption or veto
*This process is subject to change depending on the workload of the ULMSCC and COLD.
Policy Statement
Policy | Description | Status |
---|---|---|
Loan Periods | How long materials can be checked out through CSU+. | PENDING |
Renewals | Policy regarding CSU+ materials renewal. | PENDING |
Media Lending | Policy on if media items can be loaned through CSU+. | PENDING |
Overdue fines | Policy on if fines are collected on CSU+ materials. | PENDING |
Loan Sequence | The order of priority between services. | PENDING |
Competing Needs | Which patron type receives priority for local materials. | APPROVED |
Reimbursement for lost books | Policy on the exchange of money between libraries. | APPROVED |
Replacement Fee | Billing policy for lost CSU+ materials. | PENDING |
Holds and Recalls | Policy on placing checked out materials on hold or recalling a checked out CSU+ item. | APPROVED |
Course Reserves | Policy on placing CSU+ items on Course Reserves. | APPROVED |
Visiting Patron | Policy on providing service to patrons from another CSU library. | APPROVED |
Fulfillment response/turnaround time | The policy on how quickly staff should deliver or cancel requests. | APPROVED |
Action log
Section | Point Person | Expected Completion Date | Last action taken | Next action required |
---|---|---|---|---|
Update policies based on feedback from the launch of CSU+ |
| Met with Resource Sharing Functional Committee to update policies. | Obtain feedback from CSU+ staff. | |
Update policies based on feedback from the launch of CSU+ | Chris Lee (Unlicensed) | Copied original policies next to proposed policies. Updated some confusing wording in the proposed policies. | Obtain feedback from CSU+ staff. | |
Update policies based on further feedback |
| Send policies out for feedback. | ||
Discuss policies with the ULMS Coordinating Committee | TBA | Shared policy doc with the committee. | Discuss policy changes. | |
Submit policy updates to COLD | ULMS Coordinating Committee | TBA |
Tasks to be completed
- Chris Lee (Unlicensed) Policies updated
- Mallory DeBartolo (Unlicensed) Gather CSU+ Staff feedback
- Chris Lee (Unlicensed) Submit policies to ULMS Coordinating Committee