Rapido Q&A
The CSU Rapido Team has received many questions during presentations, through email, and through Slack. The following page will be updated regularly with the answers to the questions we receive.
You can now ask questions using the form embedded below. If you want your question to be anonymous leave your name, email, and campus blank. If you fill in those fields we will contact you with an answer to your question as well as add it to the web page.
Workflows
Q: Can we see how patrons would request an article in Primo?
A:
Q: I see the patron benefits but do staff benefit? Right now at my library we have to process books multiple ways using multiple systems.
A: With a more automated workflow and a consolidated use of our systems, Rapido could be expected to make the work easier and less time consuming for staff. Additionally, with pods being managed by Ex Libris staff will no longer have to annually (or however often it was done) evaluate their lending strings and the impacts of the choices of the lenders used. As more libraries join Rapido we will rely less and less on other systems to share materials and this could then mean less systems to manage, upkeep, and learn. Eventually we hope to move all resource sharing to Alma significantly reducing the different workflows needed.
Printing and Letters
Q: Does the due date show on the print out? Or a place to stamp the due date?
A: We can edit the letters, which are the print outs, to have various fields. We could fo example have either the due date itself or a field for writing it in.
Q: How does shipping label creation compare to ILLiad? Are they as easily customizable? do multiple labels print on one page?
A: The are customizable as Alma letters. The CSU Rapido Team has customized letters to print 6 to a page with all the addresses clearly visible.
Q: Will the existing label printing program - which uses downloaded Excel sheets of requests - function with Rapido?
A: Cleanslips is difficult to maintain. It doesn’t work well for sharing beyond the CSU. By using Alma letters we have pull slips, book-bands, and shipping labels.
Articles and RapidILL
Q: What if you want to fill a chapter or article from your own collection?
A: If you mean for your own patrons, then if your rules are set up to flag it to fill for your own patron it will live in your lending requests and if you can’t fill it then you can bump it to the next library.
Q: Does Rapido serve as a full replacement for RapidILL?
A: RapidILL for articles is essentially embedded within Rapido. We’ll be using this interface instead of ILLiad to take care of these requests.
Q: Will we be able to pull in articles received through ILLiad? So that users can have all of their requested items in the same place?
A: We anticipate that many or most articles will filled by Rapido so they’ll all be in the patron library card. Any requests that do go out to ILLiad will be in their ILLiad accounts.
Q: How quickly are large articles downloaded?
A: It seems to download quickly during testing.
Q: Does this mean RapidILL will not exist in ILLiad anymore?
A: We can anticipate the majority of our requests being filled within Rapido including RapidILL. We anticipate using ILLiad as a partner of last resort.
Q: Is the recommendation to disable the RapidILL Service in Illiad?
A: Yes, at go live. Not prior.
Rapido and Other Systems
Q: Will it replace CSU+ since the CSUs could be the first pod?
A: CSU+ will be the first pod but can continue to use the CSU+ name and marketing. Rapido puts the “+” in CSU+ by expanding the services to include libraries outside the CSU.
Q: Could the items get deflected over to Rapido or ILLiad automatically when requested?
A: If materials are not held by any Rapido institutions then they can be deflected to ILLiad as a partner of last resort. As Rapido grows this should happen less and less. Due to the workflow, items from ILLiad would not deflect to Rapido.