| Title | Institution | Published | Author | Contributed by | Reviewed by | Review completed | Highlights and summary |
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| Primo New User Interface: Usability Testing and Local Customizations Implemented in Response | Washington State University | June 2018 | Blake Lee Galbreath Corey Johnson Erin Hvizdak | Alfredo Lafarga
alafarga@cpp.edu
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| - Removed anchor links on the left
- "Labels Citations. We observed confusion between the Citation icon of the Actions Menu and the section of the Full Display page labeled “Citations.” To differentiate between the two items, we changed the Actions Menu icon text to “Cite This Item” (see figure 4) and the heading for the Citations section to “References Cited” (see figure 5)."
- "My Favorites. There was a mismatch among the tooltip texts of the My Favorites icons. We changed the tooltip language for the “Keep this item” pin to read “Add to My Favorites” (see figure 6) and the tooltip language for the “Unpin this item” pin to read “Remove from My Favorites” (see figure 7)."
- "Availability Statuses. Per the design of the new interface, certain non-green links became green after opening the Full Display page of Primo New UI. We implemented CSS code to retain the non-green coloring of the availability statuses after opening the Full Display. In this case, “Check holdings” remains orange (see figure 8)"
- "Links to Other Institutions. We observed participants attempting to use the links to other institutions to place resource sharing requests. Therefore, we removed the hyperlinking functionality of the links in the list, via CSS (see figure 10)."
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Comparing Apples and Bananas? A/B Testing for discovery system optimization - [figures] (CSUMB)
from: CARL 2018 Conference Proceedings | CSUMB | April 2018 | Sarah Dahlen Kenny Garcia (Unlicensed) Kathlene Hanson | Ian Chan (Unlicensed)
ichan@csusm.edu |
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| Finding Common Ground: Evaluating Primo UI Customizations in a Consortial Environment | CSUF CPP CSUSM CSULA CSUF CSUN | August 2018 | Mike DeMars (Unlicensed)
mdemars@fullerton.edu Zacharry Williams (Unlicensed)
zdwilliams@cpp.edu
| Ian Chan (Unlicensed)
ichan@csusm.edu |
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| OneSearch UX - Chico State | CSUC | February 2019 | Ryan Schwab (Unlicensed)
rwschwab@csuchico.edu Irene Korber
ikorber@csuchico.edu | Ryan Schwab (Unlicensed)
rwschwab@csuchico.edu |
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| Primo New User Interface—Not Just for Undergrads:A Usability Study | University of Haifa | October(?) 2018 | Lynne Porat Nir Zinger | Gabriel J. Gardner
gabriel.gardner@csulb.edu |
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| - "None of the participants realized they had to select a value of a facet and then click Refine..."
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| The A/B(C)s of Discovery System Usability | CSUMB | 2018 | Sarah Dahlen Kenny Garcia (Unlicensed) | Ian Chan (Unlicensed)
ichan@csusm.edu |
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| Primo Usability with Diverse Populations in Mind | CSUEB | 2019 | Annis Lee Adams Andrew Carlos (Unlicensed) | Gabriel J. Gardner
gabriel.gardner@csulb.edu |
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| A multi-campus usability testing study of the new Primo interface | CSU | December 2019 | William Jacobs J. Michael DeMars Joanna Messer Kimmitt | Gabriel J. Gardner |
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| Taking the Long Way Around: Improving the Display of HathiTrust Records in Primo | Kansas State University | March 2019 | Jason Alden Bengtson Jason Coleman | Gabriel J. Gardner |
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| - "Beyond hathiGenius itself, the sideways development method provides a powerful tool for libraries to improve the tools they use by integrating additional functionality at the presentation layer level."
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| Primo on the Go: A Usability Study of the Primo Mobile Interface | CSUEB, Maritime | June 2020 | Lee Adams Margot Hanson | Gabriel J. Gardner |
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| Recommendation 1: We recommend that the mobile interface have only one place to apply search limits. Most mobile users recognized and expanded the slider icon, which indicated the Advanced Search area in the top right corner, so we suggest that all mobile search limits be included under that area. Search limits are available in two locations, which have different and overlapping limits: Advanced Search and the filters area. - Rec 2: We recommend making it obvious that users need to take an additional step to save items for later. This could take the form of a prompt to log in or email records after pinning items.
- Rec 3: We recommend the addition of a single filter to provide a comprehensive
list of print books or ebooks. - Rec 4: We recommend using consistent language at the consortial level for record-level access labels that appear in the results list brief display.
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