Using CTO to Troubleshoot CDI in VE

Using OpenURL Resolver Debugger Tool

Troubleshooting instructions for VE, including using CTO, testing VE display from Alma, what to look for from the XML file, and how to troubleshoot citations.

*Helpful CDI troubleshooting page from SDSU.

Include Incoming URL to Alma Link Resolver in Display CTO

Primo VE 2021 release notes https://knowledge.exlibrisgroup.com/Primo/Release_Notes/002Primo_VE/2021/010Primo_VE_2021_Release_Notes :  

March 2021
When using the Display CTO option in Primo VE, you will now see additional information to troubleshoot OpenURL requests to Alma's link resolver. For example, the CTO will now contain the URL that Primo VE sends to the Alma Link Resolver.

Look for &isSerivcesPage=true in the Permalink to troubleshoot issues with linking to resources, such as EBSCO or Google Scholar. This tell you whether or not record is from Primo or from the vendor.

As a link resolver, Alma provides services for searches performed in sources other than Alma (such as Google Scholar). Alma’s link resolver uses the Services page, which is a dedicated Primo page that provides a subset of the capabilities (such as suppressed Main menu links, Search section, and Details service) that the Full Display page provides in Primo, to display a record's services.

In order for third-party sources to display Alma services, you must instruct the sources to send a base URL in the following format to Primo VE:

https://<Primo_domain>/openurl/<Alma_institution_code>/<view_code>?

Improve Visibility of Services Available from CDI – Match with Multiple ISBNs / EISBNs

August 2021
Previously, only the first ISBN and EISBN were used to retrieve electronic services available from CDI. With this enhancement, Primo VE will include additional ISBNs and EISBNs (up to five each) to the OpenURL request using the new parameters rft.isbn_list and rft.eisbn_list, and the Alma link resolver will now store these values in the CTO and use them to match active, available portfolios (see Alma August 2021 Release Notes).

Notes from the August Alma Release: “Alma Link Resolver now supports incoming CDI OpenURLs with multiple ISBNs and eISBNs.  Alma will use these ISBNs and eISBNs to match bibliographic records and return all relevant electronic services.”

Notes from August Primo Release Notes: “Previously, only the first ISBN and EISBN were used to retrieve electronic services available from CDI. With this enhancement, Primo will include additional ISBNs and EISBNs (up to five each) to the OpenURL request using the new parameters rft.isbn_list and rft.eisbn_list, and the Alma/SFX link resolver will store these values in the CTO and use them to match active, available portfolios. For information regarding this feature in Alma, see Alma August 2021 Release Notes.”