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Once approved by COLD, the system wide CSU+ policies help our libraries maintain a consistent level of customer service, cooperation between colleagues, and protection for our library collections.
*This process is subject to change depending on the workload of the ULMSCC and COLD.
Policy | Description | Status |
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Loan Periods | How long materials can be checked out through CSU+. | |
Renewals | Policy regarding CSU+ materials renewal. | |
Media Lending | Policy on if media items can be loaned through CSU+. | |
Overdue fines | Policy on if fines are collected on CSU+ materials. | |
Loan Sequence | The order of priority between services. | |
Competing Needs | Which patron type receives priority for local materials. | |
Reimbursement for lost books | Policy on the exchange of money between libraries. | |
Replacement Fee | Billing policy for lost CSU+ materials. | |
Holds and Recalls | Policy on placing checked out materials on hold or recalling a checked out CSU+ item. | |
Course Reserves | Policy on placing CSU+ items on Course Reserves. | |
Visiting Patron | Policy on providing service to patrons from another CSU library. | |
Fulfillment response/turnaround time | The policy on how quickly staff should deliver or cancel requests. |
Policies | Description | Status |
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Historical CSU+ Policies (2017-2018) | Policies that were followed from July 2017 - April 2018 |
Section | Point Person | Expected Completion Date | Last action taken | Next action required |
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Update policies based on feedback from the launch of CSU+ |
| Met with Resource Sharing Functional Committee to update policies. | Obtain feedback from CSU+ staff. | |
Update policies based on feedback from the launch of CSU+ | Chris Lee (Unlicensed) | Copied original policies next to proposed policies. Updated some confusing wording in the proposed policies. | Obtain feedback from CSU+ staff. | |
Update policies based on further feedback |
| Send policies out for feedback. | ||
Discuss policies with the ULMS Coordinating Committee | TBA | Shared policy doc with the committee on 1/19/18. | Discuss policy changes. | |
Discussed policies changes with ULMS Coordinating Committee | Chris Lee (Unlicensed) | Discussed policy changes and next steps |
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Submit policy update to COLD | ULMS Coordinating Committee | TBA |