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ExLibris responded to questions via Basecamp. Transcript:


Posted by Nikki DeMoville on Feb 17

Hi,
I'm asking this on behalf of the Analytics WG and also as a 360 Counter / Intota Assessment customer.
I am hoping for updates and/or confirmation on the following:

  • Timeline for migrating usage data
  • Amount of usage data to be migrated (is it still 3 years?)

Current customers of Serials Solutions 360 Counter with DRS service have a particularly complex situation with regard to migration:

  • Currently configured SUSHI harvests in 360 Counter gather data monthly
  • DRS service gathers data twice per year -- in February for Jul-Dec and in August for Jan-Jun
  • At least two DRS customers have contracts that expire in June 2017.  These customers will end up with data that is current through a variety of dates--most recent month for SUSHI harvests, December 2016 for DRS loads, or older than December 2016 in cases of DRS load failure (due to account, platform, etc. changes)

Serials Solutions customers urgently need to know when their data will be migrated so they can do the following:

  • Know when to start setting up SUSHI in Alma without creating duplicate data loads or waiting till the last minute
  • Know how much additional usage data to extract from 360 Counter to reload into Alma, before contracts expire
  • Decide how to handle DRS failure cases for the most recent (February 2017) load cycle
  • Plan for manual data extract/upload for Jan 2017 forward for platforms handled through DRS
  • Extend their contracts with Serials Solutions if necessary

Thanks!
Nikki 
CPSLO

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Tim Strawn 
Bump up please

Posted Thursday at 10:52am

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Dolph Chaney 
Hi Nikki & Tim: we are continuing to pursue answers to these and other related questions with the Migration Team but do not have more detail to share at this time.  We recognize and understand the importance and time-sensitivity of the answers to your questions.

Posted Thursday at 11:07am

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Dolph Chaney 
Firstly, to your two main points:

  • Any migration activity that is performed for cutover will be coordinated within the overall May / June window, depending on which of the 3 groups you are in.  The specifics day-by-day are still being scheduled.
  • I confirm that the 3 years of data is still what would be migrated from 360/Intota.


I also have an update specifically on the point of whether subscriptions need to be extended for 360/Intota products.  Regarding the immediate concerns about subscription terms, we won’t turn off access to 360/Intota unless you send us written notice of cancellation.  As long as the subscription is still active (i.e., we haven’t received a cancellation notice), the DRS (manual Counter report uploads) and SUSHI (automated harvests) services will continue.  

As to the rest of the details, I am in the process of finding out the scope of what is included in your development partnership with us, which will help determine what we should plan for migrating 360/Intota and what will need to be done as SUSHI work in Alma.  I will let you know about this when I know more.

Posted Friday at 3:57pm

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Nikki DeMoville 

Thanks, Dolph--this is good news.  I look forward to hearing the additional details.



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