Items returned by borrower but not received by lender
*These reports must be run in the Network Zone. The NZ is accessed via a different link and set of credentials than your institutional Alma. If you do not have a user account set up in the NZ contact Mallory or Brandon at the CO to set one up for you.*
Two reports created by Nikki DeMoville at CalPoly SLO identify items shipped from the borrowing library more than 7 days ago but have not been received by the lending library. These items may have been mis-shelved at the borrowing library, shelved without being checked in at the lending library or possibly lost in transit.
There are two reports:
- one to identify items for which your campus is the lender
- one for for which your campus is the borrower
These reports should be run and shelves checked for the items on the report on a regular basis, monthly if time allows.
Find these report in the Network Zone: shared/California State University Network/CSU+ --> report names start with ILL returned but not recd
Here's a video showing how to open the report: https://www.screencast.com/t/pDAZx56u
Click on Open and select your institution. Once you've opened the relevant report, export the list to excel to save the file to your computer or print it directly from the analytics screen:
