Most of the the notification letters used by Rapido are the same letters used by traditional Alma Resource Sharing. Your current CSU+ emails all still work for the same functions and don’t require updates. For functions the CSU will be using for the first time the following letters could use some updating.

Document Delivery Notification Letter

This letter goes out to patrons whenever a digital Resource Sharing request is delivered from another library through RapidILL. It is designed to give the patron a link to download the full request, but by default has three links. Different libraries will find different links useful depending on their local configurations, but generally wont want all three links. In our testing it looks like most CSU libraries use SAML to authenticate, but this may not be the case at every library. I recommend deleting or disabling the code for two of the three following links:

Links

You will want to delete or disable two of the following three links. If all three are removed the patron will not have a link to download the article or book chapter they requested.

local/LDAP

This link is for institutions that use local/LDAP. the following code generates the link:

             <xsl:if test="notification_data/download_url_local != ''">
                 <tr>
                     <td>@@for_local_users@@<a>
                             <xsl:attribute name="href">
                                 <xsl:value-of select="notification_data/download_url_local" />
                             </xsl:attribute>@@click_here@@</a>
                     </td>
                 </tr>
             </xsl:if>	

If this is not the link you want to use delete the above code or disable it by inserting <!-- on a line before the code and --> on a line after the code. The resulting code would look something like this:

<!--	
                 <xsl:if test="notification_data/download_url_local != ''">
                     <tr>
                         <td>@@for_local_users@@<a>
                                 <xsl:attribute name="href">
                                     <xsl:value-of select="notification_data/download_url_local" />
                                 </xsl:attribute>@@click_here@@</a>
                         </td>
                     </tr>
                 </xsl:if>	
-->

SAML

This link is for institutions that use SAML. the following code generates the link:

             <xsl:if test="notification_data/download_url_saml != ''">
                 <tr>
                     <td>@@for_saml_users@@<a>
                             <xsl:attribute name="href">
                                 <xsl:value-of select="notification_data/download_url_saml" />
                             </xsl:attribute>@@click_here@@</a>
                     </td>
                 </tr>
             </xsl:if>	

If this is not the link you want to use delete the above code or disable it by inserting <!-- on a line before the code and --> on a line after the code.

CAS

This link is for institutions that use CAS. the following code generates the link:

             <xsl:if test="notification_data/download_url_cas != ''">
                <tr>
                    <td>@@for_cas_users@@<a>
                            <xsl:attribute name="href">
                                <xsl:value-of select="notification_data/download_url_cas" />
                            </xsl:attribute>@@click_here@@</a>
                    </td>
                </tr>
            </xsl:if>

If this is not the link you want to use delete the above code or disable it by inserting <!-- on a line before the code and --> on a line after the code.

Labels

The wording of the links is unnecessarily confusing to patrons. Most patrons wont car is the link is SAML or CAS, they just want to download the article or book chapter. To change the text next to the link go to the Labels tab in the Document Delivery Notification Letter and edit the text that appears next to the link you want to use.

You may also want to change the text used for the link itself. You can edit that in the links as well:

Additional Changes

This letter is fairly bare bones so you may want to make additional changes to make it match your other letters. These changes would be unique to each institution. If there is a specific part you want assistance updating you can contact the Resource Sharing Manager at cwlee@calstate.edu.