Start here: Ex Libris Product Documentation Managing COUNTER-Compliant Usage Data
SUSHI Logins (request access through site)
Additional Guidance | Tips and Tricks for Specific Vendors
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| What information do I need to set up a SUSHI account and where do I get it? | It is best to contact the vendor to obtain the credentials that you need to set up a SUSHI account. SUSHI credentials will always include a rest URL. Vendors use one or more of a requestor ID, a customer ID and an API key. Ex Libris provides a SUSHI Vendor Lists and this information is available in Alma but I recommend verifying the information with the vendor. |
| How many SUSHI accounts do I need to set up for each vendor? | In most cases, only 1 SUSHI account is needed to get COUNTER 5 reports for each vendor but multiple SUSHI accounts are needed for vendors that have different SUSHI credentials for different platforms. For COUNTER 4 reports, you need one SUSHI account for each type of report you need to harvest. |
| Do SUSHI account names need to be unique for each report? | I recommend having unique SUSHI account names if you have multiple SUSHI accounts under the same vendor. You can use the search feature in the SUSHI Account box to find a pre-configured SUSHI account information. If needed, edit the name before saving because you cannot change the SUSHI account name after you've created the account. (For COUNTER 4 reports, it is okay if the account names are not unique since each account is set up to collect only 1 type of report.)
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| What if I need to harvest many different reports for the same vendor? Do I have to configure each one separately? | No. You can use the duplicate feature. Then you only need to change the report type (you will get an error message if you do not change the report type).
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| How do I test the connection? What do the different test buttons do? |
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| What happens the first time the SUSHI harvest job runs after I set up an account? | The first time the SUSHI harvest job runs after you set up the account, it will harvest the most recent 12 months of usage reports, if available. This is the same whether you choose the "harvest now" option or wait for the scheduled job to run.
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Tips and Tricks for Specific Vendors
More information is available in the Ex Libris Knowledge Center
| Are there usage statistics available for this resource? | Here is a non-comprehensive list of resources to tell if usage stats are available:
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| How do I set up SUSHI for Elsevier (Science Direct, Scopus, Engineering Village)? | You have to fill out an Elsevier request form before you can use SUSHI:https://www.elsevier.com/__data/assets/word_doc/0003/184791/Elsevier-SUSHI-application-form.docx Send the completed form to Elsevier (click the email link at https://service.elsevier.com/app/home/supporthub/admin-tool/ or https://www.elsevier.com/solutions/sciencedirect/support) Here are the IP addresses you'll need to fill in: The following IPs/IP ranges must be allowed access to/from your institution. (Note that the IP ranges below are in CIDR notation.) Here is further documentation in the Ex Libris Knowledge Center: |
| How do I set up SUSHI for Engineering Village if I already did it for ScienceDirect? | Open a support ticket with Elsevier. Let them know you've already set up other services and need to add Engineering Village. They will do the set-up on the back end and give you the correct URL and account number to set up SUSHI harvesting for Alma. Click on the email link at https://service.elsevier.com/app/home/supporthub/admin-tool/ or https://www.elsevier.com/solutions/sciencedirect/support |
| How do I set up SUSHI for American Mathematical Society? | Use the following values:
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| How do I set up SUSHI for Silverchair-hosted vendors (e.g. AMA, ASME, Duke, GeoScienceWorld) | Log into the Sitemaster admin page and select the COUNTER reports tab. Scroll to the bottom and click on the "How do I use SUSHI to generate COUNTER reports?" link. Enter your Requestor ID, Customer ID, and password as indicated (note that the password you used to log into Sitemaster goes in the Requester Email field).
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