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Document status

DRAFT

Area coveredCSU+, Resource Sharing
Lead AuthorChris Lee (Unlicensed)
Co-authors

Background

Once approved by COLD, the system wide CSU+ policies help our libraries maintain a consistent level of customer service, cooperation between colleagues, and protection for our library collections. 

Policy Statement

Policy NotesStatus
Loan Periods:  CSU+ items will be loaned at the following rate: 60 days (long loan) for books and 30 days (short loan) for media items. Exceptions can be made for rare, expensive books, or slightly damaged items.Updated 11/3/2017 (Pending Approval)
Renewals: No renewals for CSU+ itemsAdded 11/3/2017 (Pending Approval)

Media Lending: CSU Libraries agree to exchange Media Items through CSU+. Media items must be shipped in a appropriately sized box to prevent damage during shipping.

Updated 11/3/2017 (Pending Approval)

Overdue fines: CSU libraries should not charge overdue fines for items lent on CSU+



Loan Sequence: CSU+ is used before ILLiad or InnReach



Competing Needs: Items may be checked out to patrons at the owning site even if a CSU+ request  and hold has been received, and the book has yet to be removed from the shelf



ILLiad NCIP: Each campus can uses the NCIP integration with ILLiad and Alma  at their discretion. The NCIP will not work with Tipasa when/after ILLiad is replaced.

Added 11/3/2017 (Pending Approval)

Reimbursement for lost books: Patron pays to his/her home library, not to the library that owned the book. COLD requests a report on replacement fees charged by the end of June 2018 to verify that this policy does not introduce inequities.



Replacement Fee:

  • Lost items are charged a $90 flat rate replacement fee with the option of an acceptable replacement copy at the discretion of the lending library.
  • If the book is returned the fee is waived.
  • If the patron would like to furnish a replacement copy the borrowing library should send a link to the lending library to the online retailer where the book will be purchased. The lending library must approve the replacement copy before it is purchased. The lending library may specify that the book must be in good condition, like new, new, or that they will not accept any replacement copies for the item.
Added 11/3/2017 (Pending Approval)

Holds and Recalls: CSU libraries will not place holds and recalls on checked out items



Course Reserves: Books and other original source material may not be requested for course reserves at another library



Visiting Patron: We recommend that all campuses participate in Visiting Patron with data sharing between campuses



Fulfillment response/turnaround time: The lending library will ship items within one business day (Monday - Friday) where the Resource Sharing department is open



Consortia Bags: Courier bags are owned by the system and not individual libraries. Courier bags are not labeled by campus so they can be used to send items between any campus. Labeled bags from previous systems may be used as backup if the red CSU+ bags run out.

Added 11/3/2017 (Pending Approval)

Action log


SectionPoint Person

Expected Completion Date

Last action takenNext action required

Update policies based on feedback from the launch of CSU+

Chris Lee (Unlicensed)

 

Met with Resource Sharing Functional Committee to update policies. 


Obtain feedback from CSU+ staff.


Update policies based on further feedback

Chris Lee (Unlicensed) and Mallory DeBartolo (Unlicensed)

 


Send policies out for feedback.

Discuss policies with the ULMS Coordinating Committee

Chris Lee (Unlicensed)


 

Shared policy doc with the committee.Discuss policy changes. 

Submit policy updates to COLD

ULMS Coordinating Committee

TBA
 




Tasks to be completed

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