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TitleInstitutionPublishedContributed byReviewed byReview completedHighlights and summary
Primo New User Interface: Usability Testing and Local Customizations Implemented in ResponseWashington State UniversityJune 2018Alfredo Lafarga
alafarga@cpp.edu 


  • Removed anchor links on the left
  • "Labels Citations. We observed confusion between the Citation icon of the Actions Menu and the section of the Full Display page labeled “Citations.” To differentiate between the two items, we changed the Actions Menu icon text to “Cite This Item” (see figure 4) and the heading for the Citations section to “References Cited” (see figure 5)."
  • "My Favorites. There was a mismatch among the tooltip texts of the My Favorites icons. We changed the tooltip language for the “Keep this item” pin to read “Add to My Favorites” (see figure 6) and the tooltip language for the “Unpin this item” pin to read “Remove from My Favorites” (see figure 7)."
  • "Availability Statuses. Per the design of the new interface, certain non-green links became green after opening the Full Display page of Primo New UI. We implemented CSS code to retain the non-green coloring of the availability statuses after opening the Full Display. In this case, “Check holdings” remains orange (see figure 8)"
  • "Links to Other Institutions. We observed participants attempting to use the links to other institutions to place resource sharing requests. Therefore, we removed the hyperlinking functionality of the links in the list, via CSS (see figure 10)."