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  1. Campus submits content using the form.
  2. Form contents are e-mailed to RSFC team (Arturo & Carolyn) and Tricor/Unity customer service emails.
  3. Form populates a Trello card with status “vendor contacted”. Trello cards managed by RSFC team.
  4. RSFC team follows up with contacts campus contact for requests that require follow up weekly and tracks issue using Trello card statuses.