Use profile to send an overdue email when an item is 3 days overdue and a bill when the item is 14 days overdue.
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Create a profile for each event – send the overdue notice at 3 days, charge replacement cost at 14 days (Please note that it's recommended to be set for days, not open days.)
Overdue Notice
Select parameters
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For the Resource Sharing Loan terms of use, verify the Lost Item Replacement Fee policy corresponds to the correct replacement fee amount. If the correct amount is not listed, set-up a new policy under Physical Fulfillment - Advanced Policy Configuration.
The Replacement Cost field in the item record will override the Lost item Replacement Fee policy.
Next Steps
For commonly asked questions about Alma letters, please visit the following link: Answers to Common Questions related to XSLT