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In most cases, when a user see the message that the library does not have access to the ebook from either JSTOR EBA or ProQuest Ebook Central, it means that the e-book is no longer available from the vendor or the ebook is not included in our the CSU subscription. The vendor ProQuest does not send separate files to Ex Libris Content, for Ebook Central, so the collections collection include ebooks we the CSU may not be able to access. Report the ebook to Jessica Hartwigsen, requesting the ebook be removed.
ProQuest Ebook Central: "Sorry, this book is not available. Please contact your librarian about purchasing it, or search for another book." This message usually means that this ebook is not included in the subscription due to territorial reasons (only available outside the U.S. territory).
JSTOR EBA: There can be a delay in JSTOR sending the latest file for JSTOR EBA to Ex Libris. E-books appear in PrimoVE (OneSearch) when the e-book is no longer available. Report the e-book requesting it be removed.
FYI: Each library should receive a list of e-books, from JSTOR, that the library has selected. These are owned by the individual library and should be activated locally in the IZ.
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CDI Inheritance:
If your library sees this message: "This institution is not inheriting Network Zone CDI activations,” this indicates that the library is not inheriting CDI Databases (zero-title collections) from the Network Zone. All libraries are inheriting CDI collections that have portfolios. CDI settings can be updated in both the IZ and NZ. There is a CDI login for the Network Zone that will allow the CDI liaison to update settings for the library.
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