...

Allyce Ondricka is the head of Interlibrary Services at San Francisco State University. They have worked in libraries since 2008, starting from the bottom as a student assistant, and have taken on many roles in the field, including reference services, circulation, shelving, and interlibrary services. They love collaborating with other library workers, especially across functional units, and work hard to make the library an inclusive space for all. Their favorite aspect of ILL is the detective work involved, especially with the “weird” and problem requests. They will be doing a participatory lightning round on how to solve issues with understaffing in the interlibrary services world.

Leah Joy

Lightning Talk: How to solve issues with understaffing

...

Leah Joy is a Resource Sharing Specialist at San Francisco State University. Prior to that, she worked as a Circulation Supervisor at Cornerstone University. The element of her job she is most passionate about is enabling others to pursue their research passions by building bridges between users and the resources they need. She will be co-hosting lightning round understaffing in the interlibrary services world with her colleague, Allyce Ondricka.

Nikki DeMoville

Lightning Talk: Communications Made Easy:  Patron Query Letters in Alma

...