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Adding the fee to the Lost/Damaged Item Fee field will add the fee to the record but will not charge the patron. If you want to charge the patron you will need to add the fee to the Patron Request Cost or the Patron Receive Cost. This will add the fee to the patrons account but will not send them an email. To send an email to the patron click the ellipses (…) and select Send Query To Patron. Before you send the message to the patron you should configure the Query To Patron Letter for a lost item message.