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Open a support ticket with Elsevier.  Let them know you've already set up other services and need to add Engineering Village.  They will do the set-up on the back end and give you the correct URL and account number to set up SUSHI harvesting for Alma.

Click on the email link at https://service.elsevier.com/app/home/supporthub/admin-tool/ or https://www.elsevier.com/solutions/sciencedirect/support
How do I know if there are usage statistics available for a specific resource?

It is best to contact the vendor and ask if they provide any COUNTER reports. To be COUNTER-compliant, vendors need to be providing COUNTER 5 reports but a few may still be providing COUNTER 4 reports.

Below are some of the lists of vendors that provide COUNTER reports and/or SUSHI API but again the latest information on a vendor will be available from the vendor.

How do I set up SUSHI for Elsevier (Science Direct, Scopus, Engineering Village)?

Refer to the SUSHI section of Usage Reports - Librarians | Elsevier. It includes a link to an application form which Elsevier requires to request SUSHI services from Elsevier. The application may require Alma Platform IP Range (for Ex Libris Chicago and Seattle data centers) which can be found here: Technical Requirements for Alma and Discovery Implementation - Ex Libris Knowledge Center (exlibrisgroup.com)

How do I set up SUSHI for Engineering Village if I already did it for ScienceDirect?

The SUSHI credentials might be slightly different for each of the Elsevier product. Thus, you will have to set up a new SUSHI account for each one. If you need additional help, you can open a support ticket with Elsevier (Home - Admin Tool Support Center.)

How do I set up SUSHI for American Mathematical Society?

Use the following values:

  • SUSHI Account: American Mathematical Society
  • Vendor URL (Books & Journals): http://<username>:<password>@www.ams.org/SushiService/BookAndJournalStats
    • Important: Replace the hyphen in your username with an asterisk (e.g. "CAPOSU-934" needs to be entered as "CAPOSU*934")
  • Vendor URL (MathSciNet): https://<username>:<password>@www.ams.org/SushiService/MathSciNetStats  ← URL updated 2/6/2019
    • Important: Replace the hyphen in your username with an asterisk (e.g. "CAPOSU-934" needs to be entered as "CAPOSU*934")
    • Also important: Note that the URL for MathSciNet stats is secure (HTTPS). The non-secure (HTTP) version will not work.
  • Requester ID: Put your password here
  • Customer ID: Put your username here, again replacing the hyphen with an asterisk
  • User Name: Put your username here, again replacing the hyphen with an asterisk
  • Password: Put your password here
  • Report Type: Choose JR1 for AMS journals and DB1 for MathSciNet
  • Counter Release: R4
  • All other fields may be left blank

How do I set up SUSHI for Silverchair-hosted vendors (e.g. AMA, ASME, Duke, GeoScienceWorld)

Log into the Sitemaster admin page and select the COUNTER reports tab.  Scroll to the bottom and click on the "How do I use SUSHI to generate COUNTER reports?" link.  Enter your Requestor ID, Customer ID, and password as indicated (note that the password you used to log into Sitemaster goes in the Requester Email field).

  • Note 1:  Your Sitemaster password can apparently change or expire without notice, and you must contact support in order to reset it.  If your password is no longer valid, your SUSHI harvests will fail.
  • Note 2:  Alma sometimes "sticks" when updating SUSHI account information.  You may need to try more than once and/or log out and back into Alma to retain the changes.  If SUSHI harvests still give an error after updating account information, use Test Connection with Response to see what information Alma is actually sending to the vendor.

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