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July 14, 2021 11am-noon

Attendees

Christina Hennessey (Chair/CSUN), Lisa Roberts (CSUS), Patrick Flanigan (SDSU), Jung Ah Lee (SJSU), Kevin Phillips (Vice-Chair/CSUF), Brandon Dudley (CO)

Agenda/Discussion

placeholder for meeting minutes

Next meeting: Wednesday, Sept 8, 2021

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April 14, 2021

Attendees: Heather Cribbs, Christina Hennessey, Jeremias Vall, Lisa Roberts, Patrick Flanigan, Laura Krier, Brandon Dudley

  1. SUSHI Survey: Heather put together a report based on the survey responses. Didn't get full participation this round, though we did the first time. Almost all campuses are using SUSHI to some extent. Difficulty of using Analytics is one of the biggest barriers.
    1. Recommendations: we could do a recorded presentation on cost-per-use (though Ex Libris offers these as well). Maybe want to offer an open forum where people could come and discuss challenges and solutions? Should schedule around the ELUNA sessions.
      1. Session on cost per use
      2. Session on SUSHI set ups for difficult vendors
      3. Possible to put together documentation for setting up SUSHI, at least for ECC vendors
  2. Dashboard development:
    1. What information do deans actually ask for? Might be best to ask the people in libraries what deans ask for, rather than asking deans what they want?
    2. Can we find a way to make it easy for people on the campuses to provide that information?
    3. Perhaps it would be more useful to ask what the formerly-known-as-EAR committee wants and needs?
    4. ACTION: Reach out to the Resource Sharing group to find out what the usage is for their dashboard? Christina will do that
  3. Overlap Analysis Joint Task Force:
    1. There hasn't yet been a meeting of the task force.
    2. We may need to postpone the work of the task force until the ERM committee is less consumed with CDI issues.
    3. ACTION: Laura will reach out to Kate (chair of ERM Committee) to see what her thoughts are.
  4. Performance of Analytics post-migration
    1. Performance has improved, both in local and NZ analytics
  5. Customer Services issues with Ex Libris
    1. NZ Analytics is improved
    2. Cost per Use is still confusing
    3. Overlap Analysis with the NZ is not possible
  6. Committee Turnover:
    1. May might be our last meeting of this iteration of the committee, unless there are things to wrap up
    2. Christina will be the chair next year
    3. Call for new committee members will come soonsoon

March 10, 2021

  1. Reviewed thoughts on Analytics issues earlier today with Ex Libris and next steps were determined. Christina will re-do her reports with problems and send results. Laura and Heather will look at the power points from ExL and make changes/corrections based on those and update the Salesforce cases.
  2. Laura has some feedback from the new usage data survey already but we'd like more data before putting together a report. A survey reminder will be sent. Heather will look at the results so far and summarize.

February 10, 2021

  1. We need to complete the NZ Analytics performance testing before the Analytics meeting with Ex Libris, so they have the data for their analysis. The meeting is scheduled for March 10.
  2. Report from the Data Viz task force was received. The recommendation was not to license Tableau, because it doesn't currently meet our needs. Creation of a data lake for data from all campuses was recommended. The report will be shared with COLD at a later meeting.
  3. Heather and Laura will create a new usage data survey to be sent out before the end of February

January 13, 2021

  1. Look at draft email re: ACRL reports for CSU librarians & staff and approve to send
  2. Decided to put out another usage data survey, focusing specifically on COUNTER 5 usage.
  3. Update on the Data Visualization task force:
    1. Waiting to get information from Lauren Magnuson
  4. The committee should review the current reports in the ACRL folder to make sure they are correct and working
  5. Commitee should continue to evaluate the new Alma Analytics platform after the July 2020 migration and the monthly updates since then

November 3, 2020

Guests: Brian Moore and Nikki DeMoville

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  1. Data Visualization task force:
    1. Laura will reach out to Lauren Magnuson to ask her for the task force's report
  2. Overlap Analysis:
    1. Laura will reach out to the ERM chair about forming a task force with members from both committees. Jeremias and Christine both interested.
    2. The outcome of the task force might be something Brandon could bring to Ex Libris to convince them of the need for this data in Analytics
  3. Assessment of the new Analytics platform:
    1. We don't have empirical data re: the problems with the older platform. How are we going to evaluate the performance of the new platform? Error messages? User perception? Identifying reports that time out frequently?
  4. ACRL reporting:
    1. Laura will ask Nikki to attend a meeting to talk about how the reports were constructed, decisions made, constraints and challenges.
    2. We should establish a group of folks to look at the existing reports and update them.
  5. ECC Usage:
    1. Heather will email the chair of the new EAR committee
  6. COUNTER 5 reporting tool
    1. Patrick will reach out to Tyler to see if he would be willing to present on this tool to the committee
  7. eCAUG presentation on Analytics:
    1. How do you train the occasional Analytics user? What are the key things about Analytics that people need to be aware of?

July 1, 2020

  • First meeting with the new 2020-22 appointed members, Jeremy, Patrick, and Lisa, with Laura Krier as chair.
  • Alma Analytics migration discussion:
    • Analytics freeze scheduled for July 13, 2020. The migration itself is scheduled for July 22, 2020.
    • Drafted an email to send to all CSU with instructions for library staff and to ask for a person from each campus to let us know when the copying of Analytics reports is complete. The email was sent July 2.
  • Primo Analytics migration scheduled for Q4 2020.

May 13, 2020

Attendees

Brian Moore (Unlicensed) (SDSU), Laura Krier (Unlicensed) (SSU), brandon dudley (Unlicensed) (CO), Heather Cribbs (CSUSB), Peggy Lau (CSUEB), Christina Hennessey (CSUN)

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