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- Q: what is the workflow like if a RS request needs to be recalled? A: Configuration:
Set on IZ level
rs_prefer_recall_method | Set to True to recall a shipped item first if a requested resource has copies that were shipped to a remote borrower and copies loaned to local patrons. For this function to work, the relevant workflow profile must also include the Recall item action. |
Fulfillment Configuration Menu – General
RS – TOU – Lending
RS Recall period – time for borrowing side to return the material
TOU
Set on the NZ level:
Borrowing Workflow
Recalled by partner | The request can be recalled by the partner |
Workflow:
Items that have been shipped may be automatically recalled if the recall function has been enabled in the workflow profile. Alma will automatically send a recall messages to the borrower institution when the shipped item is requested.
The workflow is similar to regular recall workflow. Loan will be recalled and patron notified.
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