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1.Strap/Sticker: Note any existing damage on the CSU+ slip/sticker on the item condition report box prior to sending items.
2.“Note to partner”: Before scanning a barcode for updating, the lender will describe the pre-existing damage in the Note to Partner field. Adding a note to partner, will make a note on the Resource Sharing Request that both the lender and borrower can see and helps ensure that the user is not blamed for any pre-existing damage, should the CSU+ slip/sticker be removed.
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Screen Shot: Shows “Note to Partner” received by Lender under Tasks > Lending Requests > With active notes
Optional: Add Fulfillment note:
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Screen Shot: Item that was returned by Lender with “Shipped Physically” status; the request was received by the Lender and the request was completed on both ends
Patron Returns Damaged Item
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