Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Date

Goals

  • Set goals for 2018-19

  • Brainstorm pain points and needs for improving user experience in Primo

Discussion items

Time

Item

Who

Notes

5min

Intro

Ian Chan (Unlicensed)

ULMS Discovery

10min

Summary of work from AY 2017-18

Ian Chan (Unlicensed)

CSU Survey of Primo UI

Primo UI Environmental Scan [in-progress]

Google Analytics add-on module [module complete, implementation in-progress]

Problem Reporting Form add-on module

Send SMS add-on module

Norm Rule Requests

Primo Discovery - FAQs

Data Points and Analytics Mapping [in-progress]

30min

Brainstorm on pain points and needs

David Walker

  • Saved records

    • Limits on the total you can save and see

    • Check for active cases

  • Relevancy of results

    • Librarians: “a lot of crap comes back.”

      • Mismatch in expectations vs. actual results

    • Students don’t seem to complain as much

  • Known item searching

    • Changes to author searching may have negatively impacted this -- “Curious George.”

    • Issues with boosting?

    • More fundamental issues?

  • Reviews swamping actual book results

  • Not all 5XX fields being indexed

    • e.g., 546 Language (text entry)

      • 041, language leader also

      • ‘nai’ for small native American tribes

    • Primo VE vs. making local changes

  • Resource types

    • Audio vs. video and sub-types in the facets

  • Delays with synching data

    • Turning off collections in PCI

    • Primo VE to the rescue?

    • Availability

  • Discoverability for when we don’t have a record

    • Books and articles

    • Recommended options via links

  • Getting more metadata into PCI

    • e.g., MLA with EDS

    • Gale metadata with poor linking

  • U Resolver menu

    • Availability is too complex

    • Request hidden until you login

  • Ebsco deep search

    • Resource types really limited

    • Book chapters, dissertations

    • Messes with ILL

  • Language facets give inaccurate results

  • Primo Back Office is stupid complex

  • Printing from single items and list is missing data

  • Creating list of books for sharing not easy

  • ADA: tool tips not on everything

15min

Next steps

Ian Chan (Unlicensed)

Action items

  •  

Decisions