Policy Statement:
Current: COLD recommends that all CSU libraries stop placing holds and recalls on checked out items.
- If an item is currently checked out the patron should be encouraged to place a Resource Sharing request.
- Library staff may still place holds and recalls.
- Primo should be configured to display RS link automatically to patron if copies are all checked out.
Proposed Change: No proposed change
Rationale:
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This policy is in place to ensure the most efficient service is provided to CSU library users.
Patrons will likely receive items faster by requesting them through
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CSU+ instead of waiting for a
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local copy to be returned. Having a policy in place discouraging holds and recalls encourages staff and library users to utilize resources available from other CSUs to fulfill their needs in a timely manner.
Procedural Clarification:
Patrons are encouraged to place a resource sharing (CSU+ and Interlibrary Loan) request if their home library copy is checked out.
Items that are needed for Course Reserves can still be recalled by library staff.
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