In Rapido requests can be in various statuses which need different kinds of processing. The following is a list of the statuses, what they mean, and how they should be handled.
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Statuses
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Status | Description | How to Process | Active or Completed |
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Automatic renew | | | | Bad citation | | | | Cancel request not accepted | | | | Cancelled by partner | | | | Cancelled By Patron | | | | Cancelled by staff | | | | Claimed | | | | Conditional | | | | Created borrowing request | | | | Damaged communicated | | | | Declared lost by partner | | | | Deleted | | | | Delivered | | | | Digitally received by library | | | | Expired | | | | Exported to third party | | | | Externally Obtained | | | | Lender check in | | | | Loaned item to patron | | | | Local holding | | | | Locate failed | | | | Locate in process | | | | Lost and fee paid | | | | Lost communicated | | | | Manual renew | | | | Mediated Patron Renewal | | | | Overdue request | | | | Pending Approval | | | | Physically received by library | | | | Reactivated | | | | Ready to be sent | | | | Recalled by partner | | | | Received - not for loan | | | | Rejected by partner | | | | Renew request not accepted | | | | Renew requested | | | | Renewed by partner | | | | Reported damaged item to partner | | | | Reported lost item to partner | | | | Request accepted | | | | Request Completed | | | | Request sent to partner | | | | Returned by patron | | | | Returned item to partner | | | | Shipped Digitally | | | | Shipped Physically | | | | Waiting for cancel response | | | | Waiting for receive digitally | | | | Will supply | | | |
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Status | Description | How to Process | Active or Completed |
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Being Processed | Items being processed. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | | Cancel reply | | | | Cancelled | Cancelled by library staff, patron, or system. | Does not need processing. | | Conditional | | | | Created lending request | Same as Being Processed. These items need to be processed. Status created by Ex Libris for the Create Move Request workflow, which is skipped at the CSU. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | | Damaged | | | | Deleted | | | | Expired | | | | Lender check in | | | | Locate failed | | | | Lost | | | | Lost and fee communicated | | | | Non expiring | | | | Overdue request | | | | Patron renewal | | | | Pending Auto Reject | | | | Reactivated | | | | Recalled item | | | | Received by partner | Item was received by the Borrowing Library. | Does not need processing. | | Rejected the borrower request | Item rejected by library staff or system. | Does not need processing. | | Renew requested | | | | Renewal response | | | | Request Completed | Item has been checked back in. | Does not need processing. | | Returned by partner | Returned by Borrowing Library but not yet Received back at Lending Library. | Normally does not need processing. If item stays at this status too long it may be lost. | | Shipped Digitally | Article or Book Chapter delivered to Borrowing Patron. | | | Shipped Physically | Print item shipped to Borrowing Library but hasn’t arrived at it’s destination. | | | Staff renewal | | | | Will Supply | | | |
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