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3. If no response is received within 4 hours after e-mail to Monique contact appropriate regional manager:
- Northern - John Rouchanian jrouchanian@unitycourier.com 510-454-0156
- Southern – Alex Rios arios@unitycourier.com 562-202-5311
- cc the Chancellor's Office: library@calstate.edu
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Submit damage claims to customerservice@unitycourier.com within 48 hours of receiving the damaged item.
Include the following information in your claim:
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