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Background
Once approved by COLD, the system wide CSU+ policies help our libraries maintain a consistent level of customer service, cooperation between colleagues, and protection for our library collections.
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*This process is subject to change depending on the workload of the ULMSCC and COLD.
Policy Statement
| Policy | Description | Status | |||
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| Loan Periods | How long materials can be checked out through CSU+. |
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| Renewals | Policy |
regarding CSU+ materials |
renewal. |
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| Media Lending | Policy on if media items can be loaned through CSU+. |
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| Overdue fines | Policy on if fines are collected on CSU+ materials. |
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| Loan Sequence | The order of priority between |
services. |
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| Competing Needs | Which patron type receives priority for local materials. |
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| Reimbursement for lost books | Policy on the exchange of money between libraries. |
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| Replacement Fee | Billing policy for lost CSU+ materials. |
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| Holds and Recalls | Policy on placing checked out materials on hold or recalling a checked out CSU+ item. |
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| Course Reserves | Policy on placing CSU+ items on Course Reserves. |
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| Visiting Patron | Policy on providing service to patrons from another CSU library. |
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| Fulfillment response/turnaround time | The policy on how quickly staff should deliver or cancel requests. |
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Historical Policies
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| Policies |
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Expected Completion Date
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Update policies based on feedback from the launch of CSU+
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Met with Resource Sharing Functional Committee to update policies.
Obtain feedback from CSU+ staff.
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Update policies based on further feedback
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Discuss policies with the ULMS Coordinating Committee
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TBA
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Submit policy updates to COLD
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ULMS Coordinating Committee
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TBA
Tasks to be completed
- Chris Lee (Unlicensed) Policies updated
- Mallory DeBartolo (Unlicensed) Gather CSU+ Staff feedback
- Chris Lee (Unlicensed) Submit policies to ULMS Coordinating Committee
| Description | Status | |||||||
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| Historical CSU+ Policies (2017-2018) | Policies that were followed from July 2017 - April 2018 |
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