In Rapido requests can be in various statuses which need different kinds of processing. The following is a list of the statuses, what they mean, and how they should be handled.
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Statuses
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Status | Description | How to Process | Active or Completed |
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Automatic renew | | | | Bad citation | | | | Cancel request not accepted | | | | Cancelled by partner | | | | Cancelled By Patron | | | | Cancelled by staff | | | | Claimed | | | | Conditional | | | | Created borrowing request | | | | Damaged communicated | | | | Declared lost by partner | | | | Deleted | | | | Delivered | | | | Digitally received by library | | | | Expired | | | | Exported to third party | | | | Externally Obtained | | | | Lender check in | | | | Loaned item to patron | | | | Local holding | | | | Locate failed | | | | Locate in process | | | | Lost and fee paid | | | | Lost communicated | | | | Manual renew | | | | Mediated Patron Renewal | | | | Overdue request | | | | Pending Approval | | | | Physically received by library | | | | Reactivated | | | | Ready to be sent | | | | Recalled by partner | | | | Received - not for loan | | | | Rejected by partner | | | | Renew request not accepted | | | | Renew requested | | | | Renewed by partner | | | | Reported damaged item to partner | | | | Reported lost item to partner | | | | Request accepted | | | | Request Completed | | | | Request sent to partner | | | | Returned by patron | | | | Returned item to partner | | | | Shipped Digitally | | | | Shipped Physically | | | | Waiting for cancel response | | | | Waiting for receive digitally | | | | Will supply | | | |
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Conditional
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Created borrowing request
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Damaged communicated
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Declared lost by partner
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Deleted
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Delivered
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Digitally received by library
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Expired
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Exported to third party
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Externally Obtained
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Lender check in
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Loaned item to patron
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Local holding
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Locate failed
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Locate in process
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Lost and fee paid
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Lost communicated
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Manual renew
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Mediated Patron Renewal
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Overdue request
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Pending Approval
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Physically received by library
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Reactivated
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Ready to be sent
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Recalled by partner
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Received - not for loan
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Rejected by partner
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Renew request not accepted
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Renew requested
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Renewed by partner
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Reported damaged item to partner
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Reported lost item to partner
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Request accepted
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Request Completed
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Request sent to partner
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Returned by patron
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Returned item to partner
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Shipped Digitally
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Shipped Physically
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Waiting for cancel response
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Waiting for receive digitally
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Status | Description | How to Process | Active or Completed |
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Automatic renew
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Bad citation
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Cancel request not accepted
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Cancelled by partner
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Cancelled By Patron
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Cancelled by staff
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Claimed
Being Processed | Items being processed. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | | Cancel reply | | | | Cancelled | Cancelled by library staff, patron, or system. | Does not need processing. | | Conditional | | | | Created lending request | Same as Being Processed. These items need to be processed. Status created by Ex Libris for the Create Move Request workflow, which is skipped at the CSU. | Depending in the Requested Format, these items need to be shipped, scanned, downloaded, or delivered. | | Damaged | | | | Deleted | | | | Expired | | | | Lender check in | | | | Locate failed | | | | Lost | | | | Lost and fee communicated | | | | Non expiring | | | | Overdue request | | | | Patron renewal | | | | Pending Auto Reject | | | | Reactivated | | | | Recalled item | | | | Received by partner | Item was received by the Borrowing Library. | Does not need processing. | | Rejected the borrower request | Item rejected by library staff or system. | Does not need processing. | | Renew requested | | | | Renewal response | | | | Request Completed | Item has been checked back in. | Does not need processing. | | Returned by partner | Returned by Borrowing Library but not yet Received back at Lending Library. | Normally does not need processing. If item stays at this status too long it may be lost. | | Shipped Digitally | Article or Book Chapter delivered to Borrowing Patron. | | | Shipped Physically | Print item shipped to Borrowing Library but hasn’t arrived at it’s destination. | | | Staff renewal | | | | Will Supply | | | |
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