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Time

Item

Presenter

Notes

1:00-1:05

Call To Order

brandon dudley (Unlicensed)

1:05-1:20

COLD Update

Adriana Popescu
David Walker

1:20-1:40

Satisfaction Survey

brandon dudley (Unlicensed)

1:40-1:50

Committee Business

All

  • LibKey interest - David

1:50-2:00

Questions from COLD Bylaws task force

brandon dudley (Unlicensed)

Questions:

  • What types of COLD business is best guided and governed by a standing committee, as opposed to a taskforce or a community of practice? 

  • What annual/regular deliverables should COLD expect from standing committees?

  • Under what circumstances should a standing committee be retired? As new initiatives and priorities arise, we can imagine the need to add, change, or even drop standing committees.

2:00-2:30

Big Idea

Brinna Pam Anan

...

Committee Updates

Assessment & Analytics

Christina Hennessey (Unlicensed)

The ULMS Assessment & Analytics Committee has not scheduled a meeting for December 2021 yet due to schedule conflict for our regular December meeting, and the need to review survey results later in the month.

Accomplishments this month:

  1. Finished designing Analytics survey with two parts – questions for the Ex Libris support annual satisfaction survey for chairs to determine the top Analytic concerns of the CSUs, and questions about the type of event the ULMS group should hold in 2022 to best serve the CSUs Analytics needs. Survey was distributed December 2, 2021 to the listserv and #analytics Slack channel and will close December 15, at which point the group will review the results to determine the top issues for the chair survey results, and to start designing our 2022 event(s). Please fill out the survey if you have not yet at: https://forms.gle/Xrvnwry5nxSsZDDy6

  2. There is no update on the renaming and deletion of Shared Folders in the Analytics area. Ex Libris is investigating the problem. We have deleted folders as instructed and they reappear each week during the Friday Analytics server sync. The committee apologizes for the delay and confusion in this work as there are now two copies of similar folders in this area. Please reach out to the committee if you are not sure which updated folders to use.

Discovery

Christian Ward

DFC met and discussed the following items:

  • Wiki page content update: a new design layout and organization for the wiki page has been created. The DFC will survey the discovery group in January for feedback and suggestions on the new design. 

  • Primo VE Satisfaction Survey: the DFC surveyed the discovery group about Primo VE issues and satisfaction and will; compile the results later in December. Final results will be submitted to Brandon in early January.  

The DFC hosted the next Discovery Open Forum (12/10/2021), topics covered include:

  • Quick Tip: Managing the Primo VE customization package on a Mac OS using the command line and zip to exclude the .DS_Store files that cause issues with Alma.

  • CSU Primo Search Scope Analysis Results: Gabriel Gardner and Heather Cribbs presented findings on a CSU-wide analysis of Primo search scopes. The findings suggest that less scopes are more helpful for users, and most users do not sign in to use Primo. Full report details available in February 2022.

  • ScholarWorks records in Primo VE: Brandon Dudley has configured campus VE instances to show ScholarWorks records as per each campus's preferred setup response. Documentation has been added to the Discovery Wiki. 

  • Primo VE Updates: Brandon Dudley will continue to send Primo VE feature updates to the Discovery Listserv, but the DFC would like to know if other communication options would be helpful for campuses to stay informed about new Primo VE features. The group is fine with the current process, but the DFC may feature new Primo VE updates as a regular part of open forums. 

Next DFC meeting: January 1/14/2022Functional Committee met Wednesday, January 12, 2022 11am-noon

  1. Ex Libris 2022-2023 roadmap review

 

The committee reviewed the 2022 & 2023 roadmap emailed to all of us by Ex Libris on 1/9/22 for Analytics-related changes.

https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/Alma_Roadmap_Highlights_-_January_-_2022/Analytics

 

Some of the screenshots here are familiar from those we saw from focus group meetings in 2021 – new Analytics menu, easier to share with non-Alma folks. Customized dashboards are still in there despite the feedback from Analytics COP that the generic dashboards don’t really help customers as they too hard to modify for your local needs.

 

Some 2023 road map information here, I like this idea of ‘Information regarding patron facing letters and notices will be added to Alma Analytics’ so you can find something like ‘Number of Overdue Notifications per item counted by library’.

 

Electronic Resources Management also has some Analytics-related items

https://knowledge.exlibrisgroup.com/Alma/Product_Materials/010Roadmap/Alma_Roadmap_Highlights_-_January_-_2022/Electronic_Resource_Management

The Overlap Analysis Tool will be improved to include additional overlap comparing options and summary reporting, the Overlap Analysis Tool will be expanded to include print titles.

 

No other parts of the roadmap had Analytics or Assessment features.

 

 

2. Update on Analytics survey results

 

The team designed a two-part survey was out there for CSU responses from December 1 – 15, 2021, which covered both the questions we needed answered for the Ex Libris Analytics Chairs survey, and the questions we had about a CSU-wide Analytics event for 2022. We promoted the survey on the listserv and Slack. Analytics isn’t used by too many people CSU-wide so were happy with 15 responses and 12 campuses responding.

 

a.     What was sent to Brandon for Ex Libris from Chair’s survey

 

The committee was sent all responses and we reviewed them for common themes as well as ideas for training. We also reached out to individuals that reported issues that were already fixed, so the survey was very useful in that way as well.

 

Our top five issues reported were:

                                                               i.      Reporting on NZ-managed e-resources too limited

                                         ii.    Overlap analysis - IZ, NZ & cost-per-use reporting still confusing or not available

                                                           iii.      Primo Analytics data is not reliable or blank or wrong

                                        iv.    Analytics for configuration changes and who changed them, retaining the whole history of each field change

                                         v.    Have a full history of the users that updated an item/field, not just the last modified by

 

 

3. results for the Analytics event(s) for 2022

The committee reviewed all the results on time of year, format, interest areas, etc. The time of year of most interest was Summer 2022 so we will plan an online event for that time. There was most interest in these subjects: Data Visualization, Primo Analytics, and Electronic Resources Management, and format preference was both short presentations and breakout rooms on particular areas so we will have both. Stay tuned for calls for presenters as we plan this event throughout the spring.

 

4. Update on Analytics folder cleanup

 

Ex Libris is making progress on our issue of not being able to delete any folders or reports from the Shared Folders/Community/Reports/Institutions/CalState area. The process only runs on Fridays and some of the deleted reports & folders tend to reappear in the next Friday update. Once all the development issues are resolved here, the committee can return to our cleanup work of these areas. We reached out to the CSU Analytics community after the meeting to let them know of this ongoing problem, and to let Christina Hennessey know if you accidentally create a report in this area so she can get it deleted (maybe). 

 

5. Any outstanding questions about ACRL/IPEDS data support or instructions?

 

The question of what to include in 60B was resolved. Patrick suggested we remind the CSU community that if they are running ACRL reports right now, there are some that needed to be run on July 1, 2021 to be correct, and the committee can help them with modifications to get this data (we did this after the meeting and a few sites did reach out for help). 

 

6. GreenGlass discussion

 

One of the goals for the committee this year was to look at the OCLC GreenGlass product and how it supplements or complements Alma Analytics, and what is going on with various trials of GreenGlass throughout the CSU. GreenGlass is mainly a print analysis product but has some elements of overlap analysis with your e-resources as well. Christina has access to a GreenGlass account this semester and shared what it does with the rest of the group, and others who have been trialing the product shared experiences as well. Christina will have more training on GreenGlass later in January and will bring some questions and concerns from the committee to that training. Please share any concerns and questions you have about this product with our committee!

 

Next meeting: Wednesday, February 9, 2021 11am-noon

Discovery

Christian Ward

Discovery Satisfaction Survey: Conducted satisfaction survey of the discovery community, analyzed results, and submitted committee recommendations.

Primo VE Evaluation Slack Channel Archived

Held December Discovery Open Forum: Topics discussed: 1) Managing the Customization Package on Mac OS, 2) Adding ScholarWorks data to Primo VE, 3) Managing Primo VE Updates, and 4) Primo Search Scope Analysis

Held January DFC Meeting:

Topics discussed:

  • Norm rules request process: Brandon will be updating the discovery community on the norm rules request process and online resource organization at the next open forum.  

  • Audio/Video resource type: The DFC is gathering data on the issue and will discussed at the next meeting

  • Troubleshooting availability issues: The DFC recommends that campuses work to examine and/or correct metadata issues when the brief result availability and the full record availability differ. The DFC does not recommend changing availability code labels because it only corrects specific instances of the issue, and may not resolve more commonly reported issues. The recommendations will be shared in the next open forum.   

Discovery Wiki Redesign Survey

Sent survey to the discovery list. So far there are several responses with constructive feedback on how to make the site easier to use, and what the focus should be. Survey will run through February 4th with results presented at the next open forum.

February Open Forum

Next forum is on February 11, 2022. We will feature the norm rules change process updates, dedup/frbr configuration overview, and other topics as determined by the discovery community

ERM

Ilda Cardenas (Unlicensed)

Our last meeting was a continuation of our November meeting, I didn’t take minutes, but we have homework for January. This is what we discussed:

Test “exclude CDI ebooks” configuration option and bring comments for recommendation from the group.

Discuss this ExL idea: Display both link in record and links from link resolver in CDI

  • Although this isn’t a hybrid link issue, this idea would show CDI records with both link in records and link resolver records to users.

  • Can you all think of any reasons why this wouldn’t work for our users? Bring your ideas to our next meeting.

Please also run some tests for hybrid links and bring your thoughts on this for next meeting!

Last but not least, I forgot to share the ExL satisfaction survey, please fill it out by December 17, 2021! I’ll analyze and compile the results and send it over to Brandon.ULMS ERM Satisfaction Survey

Pending customer reply-looks like hasn’t responded then gets email from Brandon

Everything is going to be more automated, the ratings are overall positive.

Shaunt, alma has incrementally better but you still need your staff. Still need ULMS committee locally.

Highlighting workload issues with ALMA.

Lauren: For next year’s survey, ask whether your workload has decreased. 

 

Primo VE full text/no full text label changes

What are the labels going to change to?                     

Exclude CDI eBooks

It worked!

What are the effects for eBooks that are activated in the CZ?

Fulfillment

Kelly Ann Sam (Unlicensed)

  • Sent out Leganto Survey – planning for a winter intersession Open Forum, dependent on volunteer’s availability 

  • Alma/Primo VE Satisfaction Survey

  • Sent out Alma/Primo VE Satisfaction Survey to Access Services listserv – Deadline 12/17/21

  • Help Satisfaction Open Forum on 12/13/21

  • FFC reviewing survey results and open forum discussion to determine top issues

    Review of what library hours will be for Spring 2022

  • Review ULMS Survey submissions top issues

  • Preparing for Leganto Open Forum on 01/05/22

Resource Management

Brinna Pam Anan

The ULMS Resource Management Functional Committee met Tuesday, December 7January 4, 2021 2022 from 1-2 PM.

  1. ULMS RMFC meetings are still scheduled monthly on the first Tuesday of the month from 1-2 PM for 2022.  Our next meeting will be on Tuesday, January 4, 2022 at 1 PM.

  2. The Inclusive Description Task Force has a Chair and four others interested.  Work would potentially begin in January 2022.  

  3. The Linked Data Task Force also has two Co-Chairs and seven others interested.  Work would potentially begin in January 2022.  Task Force reports will be submitted to the RMFC on a monthly basis.

  4. The ULMS Resource Management Satisfaction 2021 Survey went out on Monday, November 29 with a close date of Friday, December 10.

  5. The RMFC approved the NZ Management's Group's suggestion to go with SAC's recommended subject headings of "undocumented immigrants" and "noncitizens" over LC's "noncitizens" and "illegal immigration."

  6. The RMFC is still on board with the NZ refresh, but Ex Libris and other consortium will be consulted to check for any unwanted effects or consequences of an NZ refresh as it's never been done before in the CSU NZ.

 

  1. The Local Fields documentation that was in progress last year will be picked up again at the end of January 2022 or beginning of February 2022.  The purpose is to inquire which local fields campuses are using to determine if this will affect use of Primo VE Norm Rules.

  2. Brandon and David have given the green light for the NZ Management Group to start the NZ refresh of records.  Ex Libris is also aware that this has been planned.  The NZ Management Group will inform campuses of steps to take to prepare for the NZ Refresh.  If everything falls into place, the Refresh is scheduled to start before February 5, 2022.

  3. The NZ Management Group received an update from OCLC regarding the incorrect coding of archival materials in OCLC records which affected the resource types in Primo VE.  The Group will re-run NZ reports and review solutions to address this issue.

  4. The RMFC Satisfaction Survey results were submitted to Brandon.  The RMFC also received a summary of the results during the January 4 meeting.

    1. Issues reported for Alma and Primo VE from the RMFC Satisfaction Survey were: 

                                                               i.      Quality of CZ bib records

                                                             ii.      CZ task update errors

                                                           iii.      Collections (not Electronic Collections) functionality

                                                           iv.      Documentation and new interface rollout scheduling

                                                             v.      Overmatching/merging of records

                                                           vi.      CDI metadata error reporting

                                                          vii.      Normalization rules documentation

                                                        viii.      CSU consortial issues and customer support

5. The RMFC also closed a survey regarding cataloging open access/free online resources and related policies.  This issue will be revisited should OA resources cause any more problems in the NZ.  

6. The next ULMS RMFC meeting is scheduled for Tuesday, February 1, 2022 at 1 PM.

Resource Sharing

Meghann Brenneman (Unlicensed)

 For the RSFC, we thank Karla for her leadership and time thus far  but she had to step away from working on the committee. This departure left some holes that have been filled. 

  • Meghann has moved from the vice chair role into the role of chair, 

  • Tina from Chico has taken on the role of vice chair

  • Stacy from Fullerton has joined the team

The RSFC held an open forum  on 12/14 to collect and review feedback from the satisfaction surveySurvey results were submitted. 

RSFC will be testing the 'Will Supply' feature noted in the recent release. 

RSFC will be presenting about printer queues capacity to I-SPIE. 

RSFC is beginning a review of wiki pages to edit outdated content, archive old configuration recommendations, and identify updates to make with Rapido implementation

Action items

  •  

Decisions