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The shared e-resources have a slightly different practice for troubleshooting than from the e-resources in the Institution Zone. For more information about IZ troubleshooting, see the Policies, Best Practices and Procedure for Troubleshootingthe Troubleshooting and Reporting Problems document . Troubleshooting practices are adapted from the CSU SFX shared Chancellor's instance and for practice by the Electronic Resources NZ administrator.
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