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Locate Failed means that Alma encountered a problem during the locate process and couldn’t find a specific match point for the request in your catalog. These requests require staff intervention. Start by clicking on the Search Locate button in the request and try searching by title, ISBN, or OCLC number to see if you can find a corresponding print record for the requested item . This will bring up the potential matches in your catalog. If soyou find the requested item, click on the radio button next to the record and then choose Select. Once you’ve resolved the locate issue, the request status will automatically update to Being Processed and the request can be handled normally.
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