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Items returned by borrower but not received by lender
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This report must be run in the Network Zone. The NZ is accessed via a different link and set of credentials than your institutional Alma. If you do not have a user account set up in the NZ contact Mallory or Brandon at the CO to set one up for you.*
Two reports created by Nikki DeMoville at CalPoly SLO These reports identify items shipped from the borrowing library more than 7 days ago but have not been received by the lending library. These items may have been mis-shelved at the borrowing library, shelved without being checked in at the lending library or possibly lost in transit.
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Find these report in the Network Zone: shared/California State University Network/CSU+ --> → report names start with ILL returned but not recd
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Click on Open and select your institution. Once you've opened the relevant report, export the list to excel to save the file to your computer or print it directly from the analytics screen:
Items shipped by lender but not received by borrower
*This report must be run in the Network Zone. The NZ is accessed via a different link and set of credentials than your institutional Alma. If you do not have a user account set up in the NZ contact Mallory or Brandon at the CO to set one up for you.*
This report identifies items shipped from the lending library to fill a request more than 7 days ago but have not been received by the borrowing library. The results include the borrowing institution, lending institution, title, request external identifier, date shipped, borrowing status and item arrival date (to confirm the item did not arrive). These items may have been mis-placed at the lending library, accidentally not received at the borrowing library or possibly lost in transit. If a shelf check at your library comes up empty send a general message to the partner library requesting a shelf check.
This report should be run and shelves checked for the items on the report on a regular basis, monthly if time allows.
Find these report in the Network Zone: shared/California State University Network/CSU+ → In Transit Too Long - lender to borrower
Click on Open, export the list to excel to save the file to your computer or print it directly from the analytics screen.
Finding Lending Requests that need to be marked "Lost"
*This report must be run in the Network Zone. The NZ is accessed via a different link and set of credentials than your institutional Alma. If you do not have a user account set up in the NZ contact Mallory or Brandon at the CO to set one up for you.*
Open the analytics report "Lending Requests with due date more than 90 days ago". Either search for the title or navigate to Shared Folders/Community/Reports/Institutions/CalState/Resource Sharing.
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